Suhail S.

Australia Permanent Resident, UK BEng (Hons) Graduate and Senior Software Professional

Lakemba , Australia

Experience: 10 Years

Suhail

Lakemba , Australia

Australia Permanent Resident, UK BEng (Hons) Graduate and Senior Software Professional

96000 USD / Year

Immediate: Available

10 Years

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About Me

I am an Australian Permanent Resident as well as a Bachelor of Engineering (Honours) graduate in Electronics Engineering and Computer Science (joint degree) and have graduated with a 2.1 (Upper Second Class) from the University of Sussex located i...

I have completed a certified Arabic Language course at an Elementary level from the University of Sussex, a Digital Multimedia course from Arena Multimedia, and have been awarded for 2 consecutive years since 2017 with a CA Champions Certificate by Computer Associates (CA), USA, for my outstanding contributions on the CA Clarity PPM software application; the tool that I have been working on for a decade. I have also been awarded for following the Core Values (Be Bold and Win Together) at my last company (HERE Maps – HERE Solutions India Pvt. Ltd). My present Project Manager has also provided me with good appraisals along with promoting me to a Lead Software Engineer position at work. I have received good compliments from my clients at work located around the globe and have maintained cordial relations with everyone personally as well professionally.

My total work experience comes to more than 10 years especially into the fields of IT Project Management and Software Engineering. I have prior work experience related to CA Clarity PPM, CA Clarity Studio, CollabNet TeamForge, IT Project Management, IT PMO Lead and Project Lead, Project Planning, Support, Development, Maintenance & Documentation, Client Handling Directly, Resource Management, Financial Management, Service Management, SharePoint, IT Support Work, IT Research, Reporting, Business Objects, Database Management, SQL, XML, Oracle 10g, Java, MS Office, Open Workbench, Atlas, Looker, Tableau, Jira, Remedy, Agile, Waterfall, SDLC, Remote Desktop Connections, VPN Networks, LDAP, etc. I am a certified CA Clarity PPM practitioner and am also volunteering to work as a CA Champion for the Computer Associates firm in the USA since the last 5 years. I possess excellent communication, presentation, and leadership skills. All my academic, work and skilled volunteering experience information are included within my CV. Do let me know if you need any further details from me. We can discuss more over a call.

Kindly keep me updated about the progress in my job application and oblige. I look forward to receiving a favorable reply. Thanking you for your time and patience.

Skills

Portfolio Projects

Description

Project support work related to the CA Clarity PPM tool (v14 and v15)
Troubleshooting customer and client issues related to the CA Clarity PPM tool
Providing support within the necessary deadlines without breaching the SLA’s
Enhancement and customizations made on this tool as per client requirements
Automated work by developing processes and jobs for ease of work
Provided feedback and inputs for developing strategies and put them into action thereby reducing the workload
Project software development/enhancement/testing/change management work performed
Handled a team of around 5 members under the supervision of my Project Manager
Assigned work through the Jira tool to different team members as required and made sure there were no SLA breaches
Timely reports and extracts provided to the Project Manager and clients
Handled the Looker tool; granting/removing access rights, server and login issues, Denodo DB (Looker), working on Looks, LookML, etc. Experience with LDAP, Yammer and PeopleSoft
Maintenance activities performed related to the CA Clarity PPM, Jira, Looker and SharePoint tools
Worked on the Atlas integration with the CA Clarity PPM tool and handled work on the Atlas DB
Working on SQL and NSQL queries related to CA Clarity PPM DB Tables on the SQL Developer tool

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Description

Project support work related to the CA Clarity PPM tool (v13 and v14)
Software development and testing as well as configuration migrations on the CA Clarity PPM v13.3 and v14.1 tool and its integrated applications Open Workbench and MS Project
Worked on all aspects of the CA Clarity PPM v13.3 and v14.1 tool including Project/Resource/Change/Financial/Timesheets Management and Clarity Studio (Processes/Custom Objects/ Portlets) thereby leading a team. Financial Plans (Cost/Budget/Planned/Forecasted).
Dealt with XML files thereby migrating data from one environment onto another using XOG

Also, Daily/Weekly MS Excel Reports, prepare Minutes of Meetings (MoM’s), follow SLA’s, give KT

Sessions, SharePoint data management, etc.

Software developments related to SQL, NSQL, Oracle 11g, TOAD and Gel Scripting
A brief exposure gained related to BO Web Intelligence and Crystal Reports
General duties related to Project Management, Agile, Waterfall, SDLC and PMO Lead performed
Started as a Contractor with Accenture Services Pvt Ltd through Magna Infotech and became a permanent employee in April 2015

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Description

Project support work related to the CA Clarity PPM software application version 12 (VMware Tool)
Software developments related to SQL, NSQL, XML, Oracle 10g, TOAD, etc.
Good experience gained in Project and Portfolio Management
Skills related to MS Excel 2007, preparing SoW and generating MoM’s

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Description

Good Project/Program/Portfolio Management and PMO experience gained in a lead role
Dealt with Reporting and Deliverables, Team Meetings and Client Communications
Work experience related MS Office especially MS Excel and provided KT Sessions
Communicated with the different units at work and followed the SLA’s

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Description

Project support work related to the CA Clarity PPM tool v12 alongside Open Workbench (OWB)
Also, worked on the CollabNet TeamForge and CollabNet Desktop Applications
CA Clarity Studio for designing and developing CA Clarity Queries and Portlets
General Project Management and PMO duties performed in a lead role
Reporting and Deliverables generated within the necessary SLA’s
Dealt with MS Excel 2007 Reports and Invoice/Cost/Budget/Expense/Forecast/Team related Reports
Worked on Team Timecards preparation, updating SoW’s and preparing MoM’s
Communicated with global clients, gave KT sessions and co-ordinated within different BU’s
Project support work related to the CA Clarity PPM tool v12 alongside Open Workbench (OWB)
Also, worked on the CollabNet TeamForge and CollabNet Desktop Applications
CA Clarity Studio for designing and developing CA Clarity Queries and Portlets
General Project Management and PMO duties performed in a lead role
Reporting and Deliverables generated within the necessary SLA’s
Dealt with MS Excel 2007 Reports and Invoice/Cost/Budget/Expense/Forecast/Team related Reports
Worked on Team Timecards preparation, updating SoW’s and preparing MoM’s
Communicated with global clients, gave KT sessions and co-ordinated within different BU’s

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Description

Talked to the UK customers regarding their credit card enquiries
Helped the UK customers with their financial queries
Banking experience gained along with customer handling and sales

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Description

Project support work related to the CA Clarity PPM versions 7.5.3 and 8.1 software application
Experience gained within Project Management and Resource Management
CA Clarity Studio for creating CA Clarity Queries and Portlets
Timecard Preparation, Database Management and MS Excel Reports
Software developments related to SQL, NSQL, Oracle 9i, TOAD and XML programming

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