Anusha S.

Anusha S.

IT Service Delivery Head with more than 15+ years of experience in project management

Chennai , India

Experience: 19 Years

Anusha

Chennai , India

IT Service Delivery Head with more than 15+ years of experience in project management

32029.4 USD / Year

  • Notice Period: Days

19 Years

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About Me

  • Work directly with clients to assess business needs, provide relevant solutions, and properly manage expectations.
  • Analyze complex business problems and specify the functionality of solutions with minimal oversight.
  • Orga...
  • Organizes and chairs release readiness reviews and posts implementation reviews. Plans and oversees the implementation of software and related hardware for test and acceptance environments.
  • Reviews functional and operational performance in adhering to customer requirements
  • Creates maintains, and oversees the utilization of policies and procedures for configuring and rolling out new releases and associated technical and non-technical considerations.
  • Manage the packaging, testing, documentation, and distribution life cycle. Ensures releases are traceable, secure, tested and authorized
  • Identifies and investigates service-related problems. Implements or escalates corrections as appropriate.
  • Coordinates activities with other service areas and functions. Develops, documents, and disseminates process changes and improvements.
  • Provide Project Management support across all phases of SDLC.
  • Assist companies in reaching goals and objectives related to sales, productivity, profitability, and industry penetration, among other areas
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Planning and preparing presentations for new business opportunities
  • Manage bids, work with extended teams and respond to RFPs 
  • Work directly with clients to assess business needs, provide relevant solutions, and properly manage expectations.
  • Analyze complex business problems and specify the functionality of solutions with minimal oversight.
  • Organizes and chairs release readiness reviews and posts implementation reviews. Plans and oversees the implementation of software and related hardware for test and acceptance environments.
  • Reviews functional and operational performance in adhering to customer requirements
  • Creates maintains, and oversees the utilization of policies and procedures for configuring and rolling out new releases and associated technical and non-technical considerations.
  • Manage the packaging, testing, documentation, and distribution life cycle. Ensures releases are traceable, secure, tested and authorized
  • Identifies and investigates service-related problems. Implements or escalates corrections as appropriate.
  • Coordinates activities with other service areas and functions. Develops, documents, and disseminates process changes and improvements.
  • Provide Project Management support across all phases of SDLC.
  • Assist companies in reaching goals and objectives related to sales, productivity, profitability, and industry penetration, among other areas
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Planning and preparing presentations for new business opportunities
  • Manage bids, work with extended teams and respond to RFPs 

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Portfolio Projects

Description

PerSoN Clinic applications put health management in the patient’s own hands. The PerSoN Clinic’s Pain and Symptom tracker features a user-friendly interface that incorporates a patient-reported outcome measurement system that captures symptomatic adverse events in patients on cancer clinical trials.PerSoN’s easy-to-use mobile app enables patients to record their daily symptoms, mood, and medication side effects. It also provides access to the latest education materials tailored to their condition and encourages patients to reach out to selected peer support members and health professionals at any time and from anywhere.

  • Involved in the analysis, design, and implementation of Personal Support Network Clinic mobile and web application which is based on the Patient-Controlled Health Ecosystem (PCH-ECO) patent-pending technology framework which synergizes mobile technology, social networking, and big data
  • Achieved quality results by relying on innovative thinking, experienced resources, and a desire to listen with a can-do attitude
  • Implemented guidelines and procedures to make sure that PHI data is stored securely on each Patient's accounts that meet HIPAA requirements
  • As a laser-focused manager, engaged in technology-based solutions that resulted in quality project outcomes
  • Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) daily.
  • Built quality metrics using Jira dashboard for stakeholders indicating progress on this project

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Description

  • Worked closely with clients to gather requirements and converted it into specifications and tangible targets
  • Activity and Resource Planning using Agile methodology
  • Cost estimating and developing the budget for each work order
  • Negotiation with the clients to close the deal
  • Create a Roadmap and project scheduling
  • Defining User Role & securities for access and control management
  • Drive the process from concept to delivery and work with different teams in design, development, and release.
  • Coach team members on agile processes and facilitated planning meetings and retrospectives
  • Facilitate the Daily Scrum Meetings, Sprint Planning, Sprint Review, and Sprint Retrospective
  • Protect the team from over-commitment, manage backlog, and prioritize resolution of defects/bugs
  • Track and report status and other metrics against goals on an ongoing basis
  • Periodic business reviews and customer visits as part of the overall Delivery Review Process, to understand the overall customer satisfaction and assuring commitments made.
  • Reviews functional and operational performance in adhering to customer requirements
  • Plans and oversees the implementation of software and related hardware for test and acceptance environments
  • Organizes and chairs release readiness reviews and posts implementation reviews.
  • Conducted Hands-on training forGovernment officials on the usage of the applications
  • Raise invoice and collect payment
  • Record lessons learnt and best practices

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Description

  • Experience in evaluatingtrading systems, and evaluate packages for deregulated and regulated power markets and provide business solutions
  • Deep knowledge in ETRM (Energy Trade Regulation Market) solutions and ‘factory model’ IT solution components, including business process maps, capability, and portfolio assessment frameworks, and deal entry templates, maximize reusability and rationalize costs
  • Experience across ETRM regulations
  • Provided support in implementing DevOps, Build, Release and Configuration Management Practices for ETRM Projects
  • Energy Trading experience includes: trading & risk reporting, P&L reporting, position reporting
  • Analyze current business processes and make recommendations on change. Besides, working with front, middle and back-office to help facilitate the best use of the system and efficiency and provide training where required.
  • System co-ordinator for multiple ETRM systems, Commodity XL, Trade Pilot, Right Angle, and Transenergy, along with deal flow issues interface system and troubleshoot trades, prices, etc.
  • Partner with other functional groups to coordinate, evaluate, and analyze all initiatives, conversions, migrations, and projects from a business/data perspective, to achieve specific business objectives.
  • Evaluate and recommend action plans based on all reporting/analysis to enhance our customers (internal and external) experience and drive operational efficiencies.
  • Successfully delivered and maintained Bid Process Data Management system for Mexico’s Federal Electricity Commission (CFE), Power Marketing Analytics System and, turnkey Sales Team Management system (SaaS-based ERP) for Retail Energy deregulation market

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Description

  • I have been leading the development and maintenance efforts of Myhomecare Biz web applications and dynamic Health Care mobile applications to capture patient information, process the care plan, submit the bills to process the claims with insurance, and prepare Medicare’s/Mediclaim’s processing with less amount of time. This helped a physician agency to manage their nurse and caregivers out in the field online and offline
  • Extensive experience in design and developing health systems as being certified Health Level Seven (HL7) Version control specialist
  • Coordinate closely with Clinical Operations, Clinical Development, Biostatistics, Statistical Programming, Drug Safety, Project Management, and Regulatory to ensure operational excellence
  • Serves as a subject matter expert and provides expertise for application development, maintenance, and support of Homecare Skilled Nursing business solution
  • Provides expertise on problem-solving with clinical database technology, functionality, and capabilities
  • Audit and recommend solutions to make sure the applications are adhering with the Health Insurance Portability and Accountability Act (HIPAA) guidelines
  • Provided enterprise leadership and direction in the management and operation of Health Care Solutions Implementations

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Description

  • Preparation of analysis and design doc
  • Technical/Systems support for Mainframe (COBOL, JCL, CICS, DB2) applications
  • Requirement analysis and documentation
  • Preparation of Unit test Plan
  • Coding
  • Unit Testing, Integration Testing
  • Handling Adhoc changes & request
  • Production support for Northern California Applications
  • On-Site Support for Bug-fixing of errors arising0 out of production problems
  • Performing Internal and External Quality Assurance
  • Preparation of estimation and approach documents
  • Project management reviews

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