Team Member in UAL project involved in startup of project conduct Knowledge transfer trainings,

new resource onboarding, maintain repository of documents, Preparation of Test Plans, Daily status report & Weekly status report submission to stakeholders. Efficiently handling client calls. Well versed in Risk analysis, Gap Analysis

•Participated in all phases of Project Life Cycle (Software Development Life Cycle) including

Requirement gathering, Analysis, Design, Development, Implementation, Testing and leading, have basic knowledge of Agile Methodologies.

•Well versed in writing Test plans, Test cases and execution hands on Sanity testing & Manual

Testing. Ability to handling multiple clients & multiple projects at a time. Prioritizing the tasks

communicating with end clients.

United Air Lines is a major airline based in the United States and one of the worlds largest airlines with 359+ aircrafts. Different tracks in UAL are SHARES, Mobile, Shares Plus .Com, Cargo & Web services. SHARES is the back end GDS . SHARES reservation system is back-end application for united airlines and allows it to book a reservation of flight segments for passenger traveling on various sectors. The information from reservation record is transmitted to other systems either after a purchase is made by passenger or when the aircraft takes-off from the boarding point. SHARES become the centralized system for all different applications of United Airline like Aero, check-it and United.com which sends and receives the data from SHARES reservation system and store the record of every passenger in their mainframe database.

Mobile Agent Platform (MAP) is an agent side application in United Airlines where agent can perform action like create reservation, modify reservation, passenger check-in, process bag check-ins, manage flight departures including standby clearance though mobile device.

Monitoring the application by adding lunch, assignment and task to the resources. Retrieving the flight details with ETA, ETD. We try to retrieve the information of all the Arrival and Departure flights, resources(flight crews, pilots, passengers) for 13 stations (ORD,DEN,LAX,SFO,IAH,IAD,EWR,HNL,SEA, CLE,PHX,LAS,SAN) with 3 worktypes GTS(Gates), PLN(Plain), INB(Inbound).

Gate Reader is an application in United Airlines where user can initialize the flight, reconcile (manual board) and Unreconcile (manual deplane) the passengers, adding bag tags.

GMS is an application in United Airlines where user is able to publish events, Gate change, Swapping aircrafts. In this application we are going to post events by using MQ Posting tool such as ETA, ETD, DVRT, CNCL, RTBL etc.

Customers can contact customer service representative (CSR) in the lobby and request for a wheelchair. CSR will contact wheelchair vendor and the request information will be passed on to the dispatcher and pusher subsequently. Wheelchair pusher will provide assistance to the customer. This is completely a manual process. Customers will be able to place a new wheelchair request via the wheelchair request page for only LAX and LAS. System allows customers to place requests between 45 minutes and 8 hours prior to scheduled departure time.

Aero is an agent side application in United Airlines where agent can perform action like create reservation, modify reservation, passenger check-in, process bag check-ins, manage flight departures including standby clearance and oversale.