Was looking after all aspects of operation, finance, marketing

The project was consisting of 6 products to be delivered to be used by all the support projects running across all parent & acquired companies to standardize processes. This was in effort to reduce time to respond to proposals, continuous improvement as well as processes maturity measurement of all support related projects as well as to make resource contributing to project ASAP by reducing learning curve when shifted to another support project.

Working closely with clients (internal/external). Ensure high quality delivery of assigned features

Assist in rolling out, enforcing, and contributing to process improvement initiatives

A primary SPOC for project status communication for all internal and external teams.

Tackle problems of scope, requiring analysis of data suggesting viable business options.

manage risks/issues Identify, highlight, & manage project dependency.

Work with functional managers to manage trade-off  of resources schedule.

Managed E 2 E management of SLA Manager  portal for H3G.

The portal helps customer to know vendor performance.

Portal helps in maintaining most accurate data & given overview of various system performances.

The portal aids various reports about system performances graphically.

Lead process improvement activities to identify and resolve quality related issues across organizational boundaries.  Acted as consultant and reviewer for new standards and policies.

Responsibilities as PM include

• Systematic approach to problem solving. Involved in design, negotiations, Change mgmt.
• Coordinating between various teams and ensuring delivery. Team included were Design, Development, Testing, Deployment and getting Signoff as required.
• Building and actively managing to the detailed project plans. Recognize and manage issues such as risks and contingencies.
• Identify process/quality improvements and work with team to implement
• Managing budget with maintenance of Core (Critical Resource) + Non-Core ratio based on project type.
• Resource ramp up & down as required.
• Leading Day to Day activities for project. 
• Ensure reporting (RAG report) for project health as per agreed frequency to senior management.
• Leading show & tell sessions.
• To ensure that all defect & review findings are logged in, tracked to closure and analyzed for improvement
• Leading FP, T & M bids as well as quotes preparation and Other BAU responsibilities for smooth project execution.
• Facing Project Audits (ISG, PMR)

Leading END to END management of Cox Communication Self-care portal for wireless

customers. The portal helps customer in knowing the usage , summary, plan and phone

currently use. The portal has integration with Cox legacy systems as well as cox content

management systems.

Porting and developing multiplayer games for Reliance on mobile platforms agreed between Reliance and TechM.  The involvement is on al l the life cycle stages from requirement gathering to support.

Was simultaneously handling projects namely Cox Communications Ltd., SUN – TNZ as well as involved into the presales and working on Hugh proposal.

The product was targeted towards testing of broadband services on receiving a complaint against the product given to retail broadband customer by the technical help desk agent.

The systems help give accurate status to customer.

Lead the project in capacity of Project Manager.

Involved in requirement gathering.

Lead design, development and testing teams.

Responsible for master project plans, environment configurations, application installations and testing schedules for applications. 

Have worked on PDA projects for Middle East clients Like ADB (Africa Drug ) , SADCO, JAFZA, DATE  to name a few. The duties include reqd. gathering, estimation, Day-to-day Project mgmt. Client mgmt. The projects delivered were SFA, FFA, Asset Mgmt, utility Mgmt, Process automation for JAFZA.

I was leading proposal engineering and preparing corporate presentations for proposals. Managing project delivery by providing leadership to a team of talented software professionals.

My job includes interaction with the End client, Feasibility study, requirement analysis, effort calculation, database and module design, planning, scheduling, assigning jobs to team members as well as taking care of issues, which are open by talking to client.  In other words it’s a job of a project management. I was responsible for managing the overall project and the team of 20 software professionals.