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About Me
Coming with 13+years in the IT Services Industry. 5+ years of project management experience and organizational skills, that enhance service delivery and efficiency in overall company performance....
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Positions
Portfolio Projects
Description
- Manage and led the 1 million T&M project
- Managing the overall delivery of the project
- Created project SOW and resource planning for the project
- Direct all project management phases
- Set and manage project expectations with external and internal stake holders
- Effectively tracked the budget, project timelines and billing activities
- Created project planning using the Microsoft project plan, communicated project goals to Internal and external stake holders
- Coordinated with various departments and vendors, ensured delivery of projects on time
- Facilitated and tracked the completion of decommissioning of Globalscaope programs or rules
- Coordinated with onsite and offshore teams for monitoring daily status and progress
- Mentor, motivate and supervise project team members
- Prepared progress reports for projects and presented it to project management group
- Recording and monitoring the project risks and working towards the risk response and resolution.
- Identified any problems with project and assisted in solving it effectively
- Prepared progress reports for projects and presented it to project management group
- Coordinated with vendors and ensured effective implementation of third-party work
- Ensured optimal level of customer satisfaction
- Acted as bridge between the client and project delivery
- Prepared project cutover plan and coordinated with team to preparing training documents
- Assisted client business and vendor’s in carrying out UAT and signoff
Description
- Responsible for the managing, planning and delivery of Offshore and Onsite IT management services
- Leading the engagement team of 68 employees including different regions like US, Europe, LATAM and APAC
- Managing and leading large FFP project (~$ 3 Million)
- Conducting daily team meetings including status reviews and execution reviews
- Preparation of weekly and monthly status reports for customer meetings
- Responsible for tracking the resource demand and supply situations
- Ensue project tasks executed and reviewed within the predefined scope
- Ensure that team is fully functional and productive, enables the cooperation across all roles and functions
- Responsible for performance appraisals from engagement or account level.
- Responsible for managing the Integration and development activities for global teams in US, Europe and Asia Pacific.
- Oversee and provide guidance on project delivery process, managing the SLA’s and high level of customer satisfaction, removes the barriers.
- Communicate across organizational boundaries, following up, escalating and tacking relevant actions if SLA’s are not meeting the expectations
- Implemented Lean project management within the process to eliminate the waste and Improved Team productivity and service.
- Conducting Risk assessment and maintain the risk register
- Collaborate with all tower or module leads to ensure work has done according to the project needs
- Drive continuous process improvements and thrive for improved customer satisfaction.
- Establish effective communication with Internal and external stakeholders.
- Ensue project tasks executed and reviewed within the predefined scope.
- Maintain process standardization and process governance through RACI
- Coordination the release activities with core team and Business users.
- Recording and monitoring the project risks and working towards the risk response and resolution.
- Focus on operational issues and problem solving, systems and structures.
- Participating in the ISO 9001 Internal and external Audit’s.
- Helping the top management and vertical heads on creating contract order booking and project creation
- Calculating Revenue recognition on the projects, responsible for efforts verification, tracking the invoices and unbilled transactions.
- Responsible for raising the change requests, Issue escalations, Project status reporting and KPI tracking.
Description
- Networked Build relationships with Clients as well as project team.
- Led the daily scrum for project, ensure the accuracy of the sprint burn down and release burn down charts.
- Work with Development team to remove Impediments and provide advice and input to Development team on any of the technical difficulties
- Providing coaching and mentoring to Development team members.
- Coordinate with Engagement manager and give inputs to Development team on what features and functionalities should be build.
- Translated business goals, feature concepts and customer needs into prioritized requirements and use stories.
- Conducted interviews with key business users to collect information on business process and business requirements.
- Sprint reviews - Partnered with Business users and clines to scheduled demos to making sure that system is configured as per the requirement
- Provide the inputs to the engagement manager on the strategy and vision, continuously provide the feedback to engagement manager on the content and prioritization of the Product backlog.
- Led the activity of Identifying and eliciting functional and non-functional requirements
- Owned the user stories and acceptance criteria for business requirements.
- Identified process inefficiencies through gap analysis and Sprint retrospective.
- Develop business specifications, report specifications and UI/Interface specifications based on client requirements.
- Created process flow diagrams for integration of SAP to Costpoint using the MS Visio.
- Closely worked with ABAP team for new develoments with preperation of functional specifications and testing.
- Owned the quality of the solution delivered to the client and Demonstrate a clear understanding of risk in relation to SAP delivery projects
- Documented business process and analyzed procedures to see that they would meet changing needs.
- Responsible for development and effective execution of the test strategy and plan.
- Preparing the cutover Strategy documents and Involved in cutover activities.
- Collaborated with Business users and clines to scheduled demos to making sure that system is configure as per the requirement.
Description
- Managing and leading the large FFP project (~1 Million) for EHP upgrade project
- Created and reviewed project SOW
- Key responsibilities include Planning, Tracking, and Reporting.
- Responsible for Risk management, interacting with Client and IT teams and oversee budgeting and staffing plans
- Establish detailed project plans and metrics, work plans, schedules, resource plans and status reports.
- Conducted scope meetings, storing and updating all the status documents in SharePoint
- Partner with technical and functional team on the upgrade related activities.
- Worked with SME’s on the finalizing the test scenarios and coordinated with testing teams.
- Coordinating the testing activities from SAP sandbox system.
- Created detailed test plans and testing approaches.
- Leading daily status calls and monitoring the project progress.
- Identity project risks and develop risk mitigation plans.
- Enforces effective change control process.
- Provide project status to leadership, work direction and feedback.
- Coordinated UAT activities and gained the Customer sign off confirmation
- Drive the decision-making and promotes the client involvement early in the project.
- Motivate work of others outside of direct authority to ensure project milestones and deliverables met.
- Monitored the project risks and issues effectively working with team on risk mitigation plans.