About Me
Overall 13+years in the IT Services Industry experience for large development and support projects. Managing a large 5+ Million-dollar project in health care domain Experience in SAP Application Management Services and Implementation projects, Exp...
Show MoreSkills
Software Engineering
Software Testing
Programming Language
Others
Web Development
Operating System
Database
Mobile Apps
Positions
Portfolio Projects
Company
SAP Application Management Services (AMS)
Role
Project Manager (Team Lead)
Description
- Responsible for the managing, planning and delivery of Offshore and Onsite IT management services
- Leading the engagement team of 68 employees including different regions like US, Europe, LATAM and APAC
- Managing and leading large FFP project (~$ 3 Million)
- Conducting daily team meetings including status reviews and execution reviews
- Preparation of weekly and monthly status reports for customer meetings
- Responsible for tracking the resource demand and supply situations
- Ensue project tasks executed and reviewed within the predefined scope
- Ensure that team is fully functional and productive, enables the cooperation across all roles and functions
- Responsible for performance appraisals from engagement or account level.
- Responsible for managing the Integration and development activities for global teams in US, Europe and Asia Pacific.
- Oversee and provide guidance on project delivery process, managing the SLA’s and high level of customer satisfaction, removes the barriers.
- Communicate across organizational boundaries, following up, escalating and tacking relevant actions if SLA’s are not meeting the expectations
- Implemented Lean project management within the process to eliminate the waste and Improved Team productivity and service.
- Conducting Risk assessment and maintain the risk register
- Collaborate with all tower or module leads to ensure work has done according to the project needs
- Drive continuous process improvements and thrive for improved customer satisfaction.
- Establish effective communication with Internal and external stakeholders.
- Ensue project tasks executed and reviewed within the predefined scope.
- Maintain process standardization and process governance through RACI
- Coordination the release activities with core team and Business users.
- Recording and monitoring the project risks and working towards the risk response and resolution.
- Focus on operational issues and problem solving, systems and structures.
- Participating in the ISO 9001 Internal and external Audit’s.
- Helping the top management and vertical heads on creating contract order booking and project creation
- Calculating Revenue recognition on the projects, responsible for efforts verification, tracking the invoices and unbilled transactions.
- Responsible for raising the change requests, Issue escalations, Project status reporting and KPI tracking.
Skills
Service nowCompany
SAP Upgrade Project – EHP8
Description
- Managing and leading the large FFP project (~1 Million) for EHP upgrade project
- Created and reviewed project SOW
- Key responsibilities include Planning, Tracking, and Reporting.
- Responsible for Risk management, interacting with Client and IT teams and oversee budgeting and staffing plans
- Establish detailed project plans and metrics, work plans, schedules, resource plans and status reports.
- Conducted scope meetings, storing and updating all the status documents in SharePoint
- Partner with technical and functional team on the upgrade related activities.
- Worked with SME’s on the finalizing the test scenarios and coordinated with testing teams.
- Coordinating the testing activities from SAP sandbox system.
- Created detailed test plans and testing approaches.
- Leading daily status calls and monitoring the project progress.
- Identity project risks and develop risk mitigation plans.
- Enforces effective change control process.
- Provide project status to leadership, work direction and feedback.
- Coordinated UAT activities and gained the Customer sign off confirmation
- Drive the decision-making and promotes the client involvement early in the project.
- Motivate work of others outside of direct authority to ensure project milestones and deliverables met.
- Monitored the project risks and issues effectively working with team on risk mitigation plans.
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Company
Global scape to MOVEIT Migration Project
Role
Project Manager (Team Lead)
Description
- Manage and led the 1 million T&M project
- Managing the overall delivery of the project
- Created project SOW and resource planning for the project
- Direct all project management phases
- Set and manage project expectations with external and internal stake holders
- Effectively tracked the budget, project timelines and billing activities
- Created project planning using the Microsoft project plan, communicated project goals to Internal and external stake holders
- Coordinated with various departments and vendors, ensured delivery of projects on time
- Facilitated and tracked the completion of decommissioning of Globalscaope programs or rules
- Coordinated with onsite and offshore teams for monitoring daily status and progress
- Mentor, motivate and supervise project team members
- Prepared progress reports for projects and presented it to project management group
- Recording and monitoring the project risks and working towards the risk response and resolution.
- Identified any problems with project and assisted in solving it effectively
- Prepared progress reports for projects and presented it to project management group
- Coordinated with vendors and ensured effective implementation of third-party work
- Ensured optimal level of customer satisfaction
- Acted as bridge between the client and project delivery
- Prepared project cutover plan and coordinated with team to preparing training documents
- Assisted client business and vendor’s in carrying out UAT and signoff
Skills
SAP SD SAP FICO module SAP MM ModuleCompany
SAP HANA Financial transformation
Role
Scrum Master
Description
- Networked Build relationships with Clients as well as project team.
- Led the daily scrum for project, ensure the accuracy of the sprint burn down and release burn down charts.
- Work with Development team to remove Impediments and provide advice and input to Development team on any of the technical difficulties
- Providing coaching and mentoring to Development team members.
- Coordinate with Engagement manager and give inputs to Development team on what features and functionalities should be build.
- Translated business goals, feature concepts and customer needs into prioritized requirements and use stories.
- Conducted interviews with key business users to collect information on business process and business requirements.
- Sprint reviews - Partnered with Business users and clines to scheduled demos to making sure that system is configured as per the requirement
- Provide the inputs to the engagement manager on the strategy and vision, continuously provide the feedback to engagement manager on the content and prioritization of the Product backlog.
- Led the activity of Identifying and eliciting functional and non-functional requirements
- Owned the user stories and acceptance criteria for business requirements.
- Identified process inefficiencies through gap analysis and Sprint retrospective.
- Develop business specifications, report specifications and UI/Interface specifications based on client requirements.
- Created process flow diagrams for integration of SAP to Costpoint using the MS Visio.
- Closely worked with ABAP team for new develoments with preperation of functional specifications and testing.
- Owned the quality of the solution delivered to the client and Demonstrate a clear understanding of risk in relation to SAP delivery projects
- Documented business process and analyzed procedures to see that they would meet changing needs.
- Responsible for development and effective execution of the test strategy and plan.
- Preparing the cutover Strategy documents and Involved in cutover activities.
- Collaborated with Business users and clines to scheduled demos to making sure that system is configure as per the requirement.