Led the Requirement gathering workshop in Addis Ababa(Ethiopia) and documented the requirements in form of solution approach documents and got the required signoff. Successfully managed the CRP sessions, SIT and UAT testing cycle and closely worked with business to customize their requirements in the CRM system. Delivered the train the training sessions to the chiefs, directors and RM users of the bank to make them better adapt with the system. Closely worked with testing team and verified the test cases to ensure the coverage of all business scenarios. Successfully involved in movement of CRM application to Production environment and ensured the correct data of customer is booted and migrated from other integrating systems.

Led the Requirement gathering workshop in Addis Ababa(Ethiopia) and documented the requirements in form of solution approach documents and got the required signoff.

• Successfully managed the CRP sessions, SIT and UAT testing cycle and closely worked with business to customize their requirements in the CRM system.
• Closely worked with testing team and verified the test cases to ensure the coverage of all business scenarios
• Successfully involved in movement of CRM application to Production environment and ensured the correct data of customer is booted and migrated from other integrating systems.

• Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
• Worked closely with Corporate relation managers to understand their ASIS process and proposed the solution doing proper fit gap analysis.

Managed the team of 15 members and ensured the delivery timelines are met and project got live on time.

Led the Requirement gathering workshop in Kenya and documented the requirements in form of solution approach documents and got the required signoff. Worked closely with Corporate relation managers to understand their ASIS process and proposed the solution doing proper fit gap analysis. Closely coordinated with Integration team to close down all the integration touch points to ensure proper coverage of all the required functionality. Closely worked with testing team and verified the test cases to ensure the coverage of all business scenarios. Managed the team of 5 consultants and ensured the delivery timelines are met and project got live on time.

Worked as solution architect and involved in requirement gathering and taking necessary sign off on solution approach documents.
• Keeping track of delivery schedules, conducting stakeholder meetings and workshops, presentations, filing all project documents and efforts estimation.
• Conducted the business user's trainings and actively involved in demos, POC presentations.

Worked as solution architect and involved in requirement gathering and taking necessary sign off on solution approach documents. Keeping track of delivery schedules, conducting stakeholder meetings and workshops, presentations, filing all project documents and efforts estimation. Conducted the business users trainings and actively involved in demos, POC presentations. Reviewed and coordinated in test cases execution and ensured the proper Signoff of SIT, UAT and Go-Live. Handled complete client communication and project management.

Worked on Accenture ERP offering called Service Management Suite which is Accenture Delivery Suite offering for Time tracking, Resource Management, project management and demand management. SMS is Accenture customised version of HP PPM tool which is using oracle database at backend. Worked as PPM Senior Analyst to develop logic for new SMS releases. Translate stakeholder requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams. Working closely with end clients to understand their requirements and providing the solutions. To develop flow and front end on HP Project and Project Management (PPM) suite. Fetching reports from the BMC remedy (ITSM) tool for Incidents management Worked on data migration for smooth transitioning of clients to Microsoft MSPS and Rational tools.

• Worked on Accenture ERP offering called Service Management Suite which is Accenture Delivery Suite offering for Time tracking, Resource Management, project management and demand management. SMS is Accenture customised version of HP PPM tool which is using oracle database at backend.