Led the Requirement gathering workshop in Addis Ababa(Ethiopia) and documented the requirements in form of solution approach documents and got the required signoff.

• Successfully managed the CRP sessions, SIT and UAT testing cycle and closely worked with business to customize their requirements in the CRM system.
• Closely worked with testing team and verified the test cases to ensure the coverage of all business scenarios
• Successfully involved in movement of CRM application to Production environment and ensured the correct data of customer is booted and migrated from other integrating systems.

• Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
• Worked closely with Corporate relation managers to understand their ASIS process and proposed the solution doing proper fit gap analysis.

Managed the team of 15 members and ensured the delivery timelines are met and project got live on time.

Worked as solution architect and involved in requirement gathering and taking necessary sign off on solution approach documents.
• Keeping track of delivery schedules, conducting stakeholder meetings and workshops, presentations, filing all project documents and efforts estimation.
• Conducted the business user's trainings and actively involved in demos, POC presentations.

• Worked on Accenture ERP offering called Service Management Suite which is Accenture Delivery Suite offering for Time tracking, Resource Management, project management and demand management. SMS is Accenture customised version of HP PPM tool which is using oracle database at backend.