• Worked on Mobile application testing and Webservice testing
• Experienced in Point of Sale testing. Involved testingin various versions of POS machines.
• Requirement Analysis and raise queries to Business related to the new requirement.
• Good knowledge in testing webservices, API’s (SOAP and REST), Middleware testing.
• Requirement analysis, Estimation and Execution.

• QA support across the software product life cycle
• Developing test cases and scripts to satisfy business demand in QA
• Design, implementation and analysis of functional, non-functional end-to-end test scripts
• Selecting or Identifying areas/Test cases for Automation
• Creating service based test cases (Test scripts) using Cucumber, Java, Rest Assured framework
• Creating application based test cases (Test scripts) using Selenium, Java, TestNG framework
• Execute test scenarios, analysis test results and report issues to a defect tracking system
• An understanding of Retesting, Regression, Manual and Automation Testing (Cucumber, Selenium)
• Tracking defects and performing Regression Testing.
• Remote collaboration with Product Owner, Scrum master and Development team, Scrum meetings.
• Planning, estimation, prioritizing tasks and working within deadlines (Sprints).
• Good knowledge in developing automation framework using Cucumber and Junit frameworks.
• Hands on experience in testing Automation using Selenium Java and TestNG framework.
• Good knowledge in webservices testing.
• Black box & Gray box testing.
• Agile fast paced environment, mixed teams.
• Extensive knowledge of full software testing life cycle, SDLC and understanding of TDD/BDD methodology.
• Knowledge transfer, Training, Code review, PR approval and completion.
• Creating test scenarios and collection test data.
• Identifying end-to-end scenarios and code modularity.
• Creating reusable components.
• Testing across multiple devices, browsers and operating systems.
• Knowledge of Defect management & administration with familiarity of defect management tools such as HP ALM, TFS, VersionOne and Jira.
• Defect Triaging with Development team during System Integration testing.
• Knowledge and Experience of QA, UAT & Live testing.
• Knowledge of Agile, Scrum & Waterfall methodology.
• Knowledge of XML and HTML.
• Experience of working in pressured environments to strict deadlines.
• Strong interpersonal communication and listening skills.
• Requirement Analysis and raise queries to Business related to the new requirement.
• Good knowledge in testing webservices, API’s (SOAP and REST), Middleware testing.
• Requirement analysis, Estimation and Execution.
• Good knowledge in Cucumber BDD.
• Sending Status Emails on daily basis to Client and Management team.
• Interaction with Onsite coordinators and Development team members in knowing the functionality of the system for completing the test execution without any defect leakage.
• System testing, System Integration testing and Regression testing for Web Applications and Web services.
• Involved in Production check out and performed quick Regression for production in every release.
• Tested new software build and performed troubleshoot on existing software applications.
• Preparing Knowledge Transfer documents on completion of each release/project.
• Participated in status meetings and offer insights based on software testing results.

Train and mentor new software testers.

• Develop, execute, and maintain test designs, including test cases and test scripts. Develop and maintain test data as necessary to support testing efforts
• Execution of Test scripts and Defects raising in Azure Devops

• Helping to UAT testers by giving the Screen shots of the functionalities and Test cases flow.
• Document test results and communicate to Project Management and other Project Stakeholders
• Attend and collaborate in all stand ups, planning and design
• Mostly worked with Cases, Contacts, Accounts, Solutions and Reports entities in Service cloud application
• Validated the pick list vales based on the Record type layouts. Thoroughly validating the validation and business rules
• Report and manage defects to ensure that all issues are resolved according to established guidelines and expectations
• Assist development team in troubleshooting and determining root-cause of application defects and issues
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Configured Profiles and Administrative permissions to grant/deny users access to platform features. Created Customized dashboards for the case team members to keep track of the cases assigned to them and to share insight across the company.
• Implemented pick lists, filed dependencies, lookups, master-detail relationships, validation and formula fields to the custom objects.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Worked on Service Cloud Creating of the Knowledge Base process document for Salesforce.com Customers.
• Analyzed business requirements and resolved case requests including configuration/customization of profiles, permission sets, public groups, roles, role hierarchy, forecasting, field-level security, record types, queues, reports, dashboards, and identification/documentation of bugs.