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About Me
Having 5+ years of experience in analysis, design, configuring and development of various CRM and web-based applications, which includes Salesforce.com platform, Sales Cloud, Service Cloud as an Administrator and Developer. Resolving various salesfor...
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Positions
Portfolio Projects
Description
The goal of the project is to collaborate product developers, sales, operational and claims teams in SFDC platform to get a single view of business information and to get a complete end-to-end view for the users of these teams and meet all the needs and resolve issues of end users.
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This project is related to a HCM application was built on Salesforce. It deals with employee life cycle events from requisition to separation. It scatters to all the modules of HR department functions like Requisition, Scheduling Interviews, getting feedback on the candidates from interviewers, Offer letters generation, Immigration etc. This products change requests and enhancements are going on in phase wise, and each phase split into 2 -3 months based on the efforts of the requirements.
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The PartnerPRO Portal is a management software tool for partners that runs on a best-in-class, data management technology created to simplify the process of collaboration for customer projects, ultimately providing customers faster access to CommScope technology. The PartnerPRO Portal enables a whole new approach to collaboration with features that will fundamentally change the way work with partners.
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This Application will provide customer to book appointments and apply for Health Insurance Policies. This application supports both health services and insurance policies. This application supports single policy with multiple coverage parts, designed to fulfill the insurance needs of new customer. In this module we provide the users with all types of operations like endorsements, renewals, holds, automatic renewals, cancellations etc.
Show More Show LessDescription
This project is related to a HCM application was built on Salesforce. It deals with employee life cycle events from requisition to separation. It scatters to all the modules of HR department functions like Requisition, Scheduling Interviews, getting feedback on the candidates from interviewers, Offer letters generation, Immigration etc. This product's change requests and enhancements are going on in phase wise, and each phase split into 2 -3 months based on the efforts of the requirements.
Roles & Responsibilities:
- Responsible for client communications, requirement gathering, project development deployment of the Cloud solutions.
- Developing and Customizing apps with Salesforce.com out of the box features for developing custom apps using standard objects, custom objects, standard fields, custom fields, relationships, page layouts, record types, workflows and approval processes to meet complex business requirements.
- Programming with Apex Classes, Apex Triggers, Standard Controllers, Custom Controllers, Controller Extensions and Test Classes.
- Designing and Implementing Security and Sharing model of the Salesforce org by developing and configuring Profiles, Field Level Security, Organization Wide Defaults, Roles, Sharing Rules Manual Sharing and Permission Sets.
- Responsible for writing Test Scripts for various scenarios
- Responsible for building UI by using Visual force pages
- Documentation related to Design proposals
- Used Data Loader for insert, update, and bulk import or export of data from comma separated values (CSV) files.
Description
The PartnerPRO Portal is a management software tool for partners that runs on a best-in-class, data management technology created to simplify the process of collaboration for customer projects, ultimately providing customers faster access to CommScope technology. The PartnerPRO Portal enables a whole new approach to collaboration with features that will fundamentally change the way work with partners.
Roles & Responsibilities:
Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.
Managed ongoing support requests and administrative needs of users
Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
Defined objects and Field Level Security for different profiles.
Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
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This Application will provide customer to book appointments and apply for Health Insurance Policies. This application supports both health services and insurance policies. This application supports single policy with multiple coverage parts, designed to fulfill the insurance needs of new customer. In this module we provide the users with all types of operations like endorsements, renewals, holds, automatic renewals, cancellations etc.
Responsibilities:
● Responsible for customizing custom fields, Page Layouts, Record Types, Workflows and Approval Process, Validation Rules, Report Types.
● Responsible for Loading data into salesforce.com using Apex Data Loader
● Responsible for migrating data from one Sandbox environment to another Sandbox environment using Force.com IDE tool and Change Sets.
● Involved in Creating Users, Roles, Profiles, and Page Layouts in creating Salesforce.com Administration
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