Intellect-ConnectFirst is a FrontEnd application called CBX FO, where Corporate customers can perform all types transactions, like A2A,A2A-3rd Party, SI, DFT, CBFT,FVT, DuitNow etc., and the user access controlling done with CBX BO(user entitlement) and the transactions status, similarly Payment BO controls payment related actions like Customer-Quick on boarding, Advices generation, Reports generation, parameterization. The transactions placed in CBX FO pick up by schedulers and post it to Payments module and payment schedulers are pickup the transactions from payments system and post it to Host system.

There are few other sub- modules are available for the end users, File upload which required to pay Statutory Payments, Bulk file upload used to post above said transactions, payroll, statutory payments etc.,

Customer-On-Boarding, Token Management, Transaction Processing.

Responsibilities:

1. Involved in bug fix and code enhancements.
2. Involved in Production issues fixing, Support for Normal BAU operations.
3. Resource allocation, Project management, Situation Management & Deployment activities
4. Involved in Incident Management, Change Management, Release Management.
5. Involved in resolve production/BAU issues based ISolve Ticketing System.
6. Online support for the customers, Root cause identification, Fixing the issues, Application configuration issues.
7. Established Monitoring scripts using shell scripting and SQL, further trigger by Control-M or Cron expression.
8. Involved in DR Drill & Scheduled reboot, supporting infra level change requests
9. Prepare and Sending Managerial reports, Daily-Weekly-Monthly (Daily Aging report, Fixed/Open issues count, Production Statistics) based on frequency.

The Customer Investment Profiling and Solution Tool (CRPS) is an essential requirement for Relationship Managers to understand the risk profile of the customers and suggest investment products that are suitable for their profile.

It also exposes the tool to customers via a link from Online Banking, And servers 24 countries

• Customers answer questionnaire in the suitability assessment function where the answers will be use to derived the risk profile of customers.
• Calculate and derive risk profile of customers.
• Based on a customer’s risk profile, presents list of product matching the risk profile.
• Print suitability assessment and risk profile report.

Responsibilities:

1. 1. 1. Involved in Production support and Support for Normal BAU operations.
      2. Involved in Incident Management, Change Management(change raising, changes handling),
      3. Problem Management(tracking problem tickets until get solution)
      4. Risk Management(risk id creation for unvaulted ids, and any non-compliance issues).
      5. Involved in resolve production/BAU issues based on Remedy 8.1 Remedy ticketing system
      6. Online support for the customers & customer interactions
      7. Automation of online reports using shell scripting and SQL & variance check
      8. Involved in DR Drill & Scheduled reboot, supporting infra level change requests

EDP (Electronic Delivery Processing) also known as AGCapital, is a single entry platform for the Applications FX(Private & Premium Banking), Structure Notes & Fixed Income.

AGCapital is used for order management and execution of wealth products supporting multiple countries as part of the electronic delivery platform for CB Wealth.

--FX(Foreign Exchange) applications used by customers for online Trading .

--SN(Structure notes) applications used to subscription on Bank products.

--FI (Fixed Income) is a applications used to purchase a bank product for their financial investments

with SCB.

Responsibilities:

1. Involved in Production support and Support for Normal BAU operations.
2. Involved in Incident Management, Change Management(change raising, changes handling), Problem Management(tracking problem tickets until get solution) & Risk Management(risk id creation for unvaulted ids, and any non-compliance issues).
3. Involved in resolve production/BAU issues based on Remedy 8.1 Remedy ticketing system
4. Online support for the customers & customer interactions
5. Investigation and finding RCA, fix issues based on business logic (functional & technical).

Road Warrior System is a platform allows salesmen, merchandisers to conduct sales activities, capture marketing information, capture salesmen & merchandisers’ performance (such as actual itinerary), and allow salesmen & merchandisers to communicate with IDS back office administrators.

1. Road Warrior Web Application (Back End)

2. Road Warrior Mobile Client (Front End)

3. Communication & Back End Process (Synchronization)

Abbreviated SFA, Sales Force Automation for Road Warriors is a technique of using software to automate the business tasks of Customer Management, Product Management, Check Management, Distribution List Management, Itinerary Management, Order Management finally User Management. All these tasks are related to order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management etc.

Responsibilities:

• Alignment of JSP 's at view level. And grid level layout using JQuery.
• Involved in developing the business logic.
• Involved in deployment activities. Generation war(ant build) for deployment.
• Enhancements and Change Request(CR) handling.

Bug Fixing.