Box.com is a secured shared drive to store organizations ratings related work in-progress and official business documents applied with access controlling. Users uploads documents to repository as in-progress documents using box.com and they are placed in shared drive until they are finalized. An email will be sent to the analyst with the document location, once it is finalized by analyst it will be copied as an official business record (OBR) to OBR location

PEGA UPGRADE from Version 5.4 to 7.1.8, played the role of Client Facing Project Manager with Scrum Framework

OnePortal Project was initiated migration activities as Vodafone’s customers and internal business users of the B2B Portals are demanding the consolidation of all the 96 disparate portals into a single ‘One Portal’ providing a more effective engaging and easier platform that is either at parity or better than Vodafone’s competitors.

Duties and responsibilities:

• Handling Contractor-Supplier relationships with Ericsson in MEA
• Managing the entire project within the scope of Matrix organization
• Acting as primary interface to the customer, and other related third parties (vendors/partners)
• Understanding the customer requirements, business challenges & translate them into process/technical solutions
• Estimated Project using PERT estimation technique
• Resource Planning and Stakeholder management (Internal / External).
• Defining, Owning and managing end to end project activities like Solution Approach, UAT, Pilot Run, Go Live and Handholding Support
• Track agreed milestones for the project using MS Project and action if any discrepancies with respective owners considering the Performance measurement baseline.
• End to End Validation and verification of CX/CMS Modules for both Prepaid and Postpaid subscribers post deletion of Prepaid subscribers
• Executed a dummy bill run for Postpaid subscribers to check the data and process consistency post deletion of Prepaid Subscribers
• Collating and reporting project status to PMO and all the stakeholders
• WebEx User Training

• Collating and reporting project status to Group Lead & PMO
• Providing standards, methodologies and Project Management tools and its usage guidance
• Working and driving end to end Pre-Sales activities on new opportunities
• Handle Contractor-Supplier relationships with IBM, NRG, TCS and various other channel partners in APAC and MEA
• Setting up PMO for governance of IT Project and Implementations
• Identifying, selecting and prioritizing new projects (project benefits analysis, business cases, contingencies etc.)
• Core member of Management Consultancy, advisory and Change Management teams (Projects and Organizational)
• Conducting project health checks and post-project reviews
• Monitoring and reviewing PMO and Projects performance and its effect on project delivery
• Providing estimating, scheduling and risk management expertise to PMs
• Establishing Quality metrics, monitoring and enforcement of standards
• Developing competencies of personnel, including training and mentoring for project managers
• Conduct Internal Training Programs on Product Launch (New Features) and External Training Workshop post Project Implementation
• Had written a Handbook on newer version of the Product by coordinating with key internal stakeholders such as Product Management Group, Development & Testing Team, which helped many resources a quick success
• Recording, analyzing and disseminating lessons learned
• Evaluating Project Manager/Project Team Member performance for yearly appraisals
• Managing HR for PM and Project Team Member recruitment, selection and orientation program
• Administrative support for project managers and managing project documentation
• Promoting project management within the organization
• Deep understanding of unstructured data and expert in data extraction from DB2 (AS400), Oracle & SQL Server for various Banking & Insurance Projects