About Me

Broward County April 2019 – Present Training Lead for an HCM implementation effort of PeopleSoft 9.2. Primary responsibilities include leading the planning, design, development, and delivery of PeopleSoft HCM functionality for the client’s eLear...lanning, design, development, and delivery of PeopleSoft HCM functionality for the client’s eLearning and ILT experience. Modules include Core HR, Absence Management, Benefits, and Payroll (with Self Service functionality). At a more detailed level, the training plan was developed to be more targeted for using the County’s UPK v12 Developer licenses for eLearning in their Phase II implementation. Management of, and knowledge transfer to, junior associates and client training team. Ongoing work includes eLearning and training material development, formalizing development standards and review cycle, leverage the UPK tool for test script creation, schedule training delivery and locations, conduct Train-the-Trainer sessions, deliver piloted trainings for superuser groups, and conduct end user training delivery. As part of client reporting requirements, conversion of UPKs to Captivate files are required for compatibility with legacy LMS platform. A simultaneous ELM implementation will allow for direct integration with the UPK output. Ciber Global Dec 2017 – Feb 2019 Training Lead for FSCM and HCM implementation efforts, to include Oracle HCM, Hyperion reporting and PeopleSoft 9.2 functionalities (HCM and Fin). Responsibilities include: Develop, Review, Communicate, and Execute Training Plan Lead Training Team in development of deliverables oTraining Developers; developed training materials oBusiness Process Developers; document and review business processes oTrainers; deliver and evaluate training delivery to participants Management of SharePoint development trackers Knowledge Transfer activities Train the Trainer delivery Review of training material UPK development and administration Office of the State Controller (San Francisco, CA) June 2016 – October 2017 Training Specialist and Administrator (UPK) for a PeopleSoft Financials implementation to 9.2. This role’s objective was to develop and help deliver training to the County and City of San Francisco with respect to a full financial implementation to PeopleSoft 9.2: Fully define training courses and curriculum Development of Train the Trainer ILT Facilitate issue resolution with offshore development team UPK development of complex processes Setup and define developer access (UPK Admin) Establish UPK standardization guidelines Update publish category templates and document formatting Lead help integration with technical team Facilitate and provide Functional Review updates Deliver UPK developer training Office of the State Comptroller (Hartford, CT) June 2015 – June 2016 Training Developer and Administrator (UPK) for a PeopleSoft HCM and CRM upgrade to 9.2. This role was extended to include cross development with the University of Connecticut. Responsibilities included: Setup and define developer access Update UPK standardization guidelines Update publish category templates and document formatting Facilitate help integration functionality of software Update PeopleSoft 9.1/8.9 UPKs with 9.2 Development of Train the Trainer and Upgrade course materials Facilitate and provide Functional Review updates Archival of obsolete topics ERP-Professionals (Kennesaw, GA) May 2008 – May 2015 Training Developer, Administrator, and Lead for multiple implementations and upgrades. Specializing in the development of materials using Oracle’s rapid training documentation development software, UPK. Developed for a variety of platforms to include; PeopleSoft CRM/FSCM/HCM (8.8 – 9.2), Oracle R12, and a variety of inhouse products. Responsibilities included: Create and maintain training plans Create training material standardizations Track training development metrics Track training delivery metrics Develop online training courses Develop and deliver in-class training material Manage training development teams; both onsite/off-shore Participate in requirement gathering Administer UPK library and its resources Implement help integration functionality Design, develop, and deliver Train the Trainer workshops Develop and implement test case scenarios Review and update technical/functional documents Review and update training documents Conduct business process mapping and review sessions Conduct onsite post-Go-Live production support Contribute to knowledge transfer activities