Jose A. A.

Project Manager/Program Manager – Sr. Network Administrator/Architect

Kuna , United States

Experience: 22 Years

Jose A.

Kuna , United States

Project Manager/Program Manager – Sr. Network Administrator/Architect

98100 USD / Year

Notice Period: Days

22 Years

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About Me

Proven IT professional with expertise in all facets of IT Project and Program Management, network administration and IT Management specializing in emerging technologies, including video network design, planning and budgeting, technical requirements a...

Skills

Positions

Pre-sales

Portfolio Projects

Description

Own and deliver enterprise-wide video projects and programs.
Serve as primary escalation point for project team members.
Direct accountability for multiple concurrent projects including achievement of critical project milestones, measurement of end-user satisfaction, and budget management.
Define quality metrics and implement measurements to determine project/program effectiveness, efficiency and measure the overall quality or impact of the project/program
Serves as SCRUM Master for daily team stand ups in Agile environment; accurately prioritizes between 15 and 20 initiatives per day impacting key company initiatives including Maintenance planning, escalation model, and ongoing support for over 4000 rooms in 200 plus sites.

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Description

Manage Agile projects encompassing multiple disciplines and teams including maintenance contract integration, new server implementation, finance and proposed new construction and decommissioning projects.
Overall savings of over $5 M over a two-year period.
Delivers, executes, and serves as subject matter expert (SME) for high-level design and technical solutions, including international ServiceNow platform; builds proof of value (POV) solutions in demo instances throughout the Transition to Support process.
Delivered overhaul of video networking systems, processes, and equipment across all client locations, impacting over 100 rooms and 2500 users. Improved the stability of the video network by decreasing down time by 75%.
Liaison with vendors, including iVCi, reviewed bids and implementation proposals, negotiated maintenance contracts, ensuring unity and organizational compliance across all departments/international locations as part of overall projects managed.

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Description

Creates and delivers presentations to all levels of the organization regarding project timing, cost, risks and quality (scope and performance)
Project Managed implementation, decommissioning, configuration and coordination resources for over 300 telepresence conference rooms incorporating audio, video, codec, and connectivity for business systems such as Skype for Business across the globe.
Document, list and communicate best practices on project management
Monitor and confirm organizational adherence to policies, procedures, regulations and standard work
Liaison with over 20 vendors including Whitlock, SKC and Ford; reviewed bids and implementation proposals, ensuring unity and organizational compliance across all departments/locations.
Delivered exceptional Tier III technical support and program management for over 2000 end-users across the globe; specialized in the resolution of complex technical issues including connectivity, bandwidth, technical support and conflict resolution.

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Description

Demonstrated ability to interact effectively in cross-functional teams
Project Managed installation and implementation of Adobe Connect to replace WebEx as collaboration tool for ConocoPhillips.
Delivered technical assistance and troubleshooting for multiple Polycom, Cisco (Tandberg), and Cisco Unified Communications Manager (CUCM) endpoints including multipoint servers, Adobe Connect servers, and audio-conferencing servers spanning the globe across 200 sites and 2000 endpoints.
Engineered efficient room designs and maintained nearly 100% uptime of all information technology (IT) systems.

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