1. Gather the installed base (IB) information using OpenIT tool and use them for various report generation based on external/internal stake holders requirement.
2. Collection of Asset information that tracks compliance, risks of installed products to perform data analysis for audit purpose.
3. Managing service contracts by collecting Non-Disclosure agreement (NDA) and Proprietary information agreement (PIA) from external/internal suppliers.
4. Understanding the installed software’s functionalities as Asset manager, to resolve issue on installed software’s either individually or by coordinating with external or internal suppliers targeting the best customer service.
5. Pro-actively working towards saving customer’s money while procuring new software or renewing / upgrading the installed software, targeting best customer service.
6. Lead of a team of 10.Managing the weekly and monthly deliverables through customer calls and updating to customers through reports.End to end support for Asset management users and helping them in implementing the Asset management service.

Software Asset management (SAM) is a business practice that involves managing and optimizing the procurement, deployment, maintenance, utilization, and disposal of software applications within an organization.

1. Enhancement of the source code of the modules.
2. Generating test cases and End to End Manual Testing performed.
3. Creation, Monitoring and managing user accounts, access and roles
4. Providing information to users as per there requirement raised through service tickets.
5. Find root cause analysis for any missing data and find solution fix it.
6. Work on various issues related to Aspera smart track like missing PO’s, Requisitions etc.
7. Monitoring Cron Jobs and execute accordingly.
8. Lead a team of 12.
9. Managing the weekly and monthly deliverables
10. Monthly business reviews with clients

1. Involving in ORDER, SHIPPING AND BILLING related discussions, Meetings, internal and client calls.
2. Technical support for all application related issues.
3. Providing technical and functional support for users.
4. Code Migration (Dev/QA and Prod).
5. Daily status checks (DCS)
6. Monitoring of Appworx jobs and taking appropriate action.
7. Providing user access and granting roles.

ORDER, SHIPPING AND BILLING deals with order creation (Customer order by customer service for external or internal customer for the engine model/part number for which the service is needed), work scope/cost management (interact with interface SFC, MRO,IBS/AP, GL for the details like material cost, Labor hours and Purchasing done for the repair/scrap/replacement of the Engine model) and finally do the shipping (Repaired part to customer) and invoicing (As per the contract decided with Customer) for the overhauling of part.

1. Requirements and Analysis : Understanding the requirements of the client
2. Prioritization of modules for application Development.
3. Co-ordinate with Onsite for developing the modules for review.
4. Reviewing the deliverables and proper documentation
5. Maintaining the version control system for test cases.