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IT Technical support analyst experienced in troubleshooting application data, reporting techniques and handling quality audit at high risk, risk assessment at various stages, Business data continuity with security assurance delivered to customers....
§ Quality Assurance
§ Project Management
§ Helpdesk Support
§ Team Leadership
§ Accounting & Finance
§ Application Support Lead in Database maintenance and data delivery
§ Release management Lead in delivering Kit for release and deployment in Production
§ Pursuit Lead in Engagement, Estimation and Evaluation Changes using E3T tool
§ Delivery of Accounting and Financial Billing reports to Clients
§ Business Continuity management SPOC in continuous service delivery to Client
§ Information Security management SPOC in for Quality assurance and security of data delivery
§ Team Governance and reporting Utilization, Organizational Standard Metrics, regulatory Performance
§ Undertaking internal & external audits at both Organizational & with Client leveShow More