Lead team in daily operations, including management of large-scale projects focused on growing market share and increasing patient access to care. Reviewed data and analyzed current processes and procedures. Identified opportunities to increase revenues and reduce expenditures.

• Renegotiated supplier contracts and added more favorable terms, resulting in a 18% savings.

• Reduced employee turnover from 45% to 5% in two years.

• Spearheaded all phases of major remodeling project, from inception to completion. Collaborated with contractor on construction schedule, leading to completion on time and on budget.

• Planned and relocated administration and billing operations with no disruption to daily operations.

PRACTICE ADMINISTRATOR (October 2016 to January 2017).

Restructured organization to improve patient flow and increased productivity by 12%.

Worked with Clinical leadership to improve patient satisfaction.

Serving as Owner’s Representative, orchestrated the construction of a 30,000 square-foot medical facility, including development and execution of building plan, blueprint, and space planning review.

PROJECT EXECUTIVE, OWNER’S REPRESENTATIVE (January 2016 to October 2016)

Assumed role as liaison between building owners and general contractor, architect, and city officials. Wrote RFPs, secured contracts, and saved more than $100K in anticipated costs. Successfully relocated office with no disruption to operations.

As lead facilitator, guided practice through merger discussions with two hospital systems, with the final outcome of selling the practice. Collaborated on the development of a Professional Service Agreement with the hospital.

CEO/PRACTICE ADMINISTRATOR (June 2014 to January 2016)

Managed all aspects of transition of the practice to a hospital service line. Worked closely with staff, communicating through the entire process, resulting in no turnover.

• Negotiated IT upgrades with vendor, resulting in $75K in savings.