ERP & CRM are backend solution of the client

ERP means Enterprise Resource Management which composed of 5 modules (Accounts Payable, Accounts receivable, Cash Management Module, Inventory Module, General Ledger, and System Admin.

CRM - Customer Relationship Management - system that caters sales orders from agents then integrate to ERP once the order is approve and posted.

1. Business Process and Analysis on their AS IS process.

2. Data Gathering

3.  Functional requirements on the TO BE process - aligning the process to the ERP and CRM

4.  Project Execution and tasks deliverables

5.  Project Management 

6. Implementation (SLDC)

7 Project Closure

ERP Retail - Trade - another external module link to the main ERP which they used in the sales operations department. Its main purpose is to keep track to all the sales orders of San Miguel Beers products per sales agent. All sales order will be uploaded verified before uploading to the ERP Retail Trade. After verifying discounts on volume sales, it will be posted to their ERP system. This also includes monitoring on  its inventory of full goods, full empties, bottles and breakages

1. Designed, developed and implemented system in Sales Trading-Retail system
2. Manage 3rd party software vendors and schedule their tasks and completion.
3. Manage backlogs and task in timely and appropriate deadlines
4. Manage freelancer teams (3rd party IT Vendor), assigned and defining task and resources.
5. Design their systems infrastructure and network infrastructure.  Coordinates with hardware vendors and check installations, settings, restrictions, check user rights and privileges.
6. Quality assurance testing.

Projects Handled: CRM, Clients Statutory System, and clients company website.

CRM is their customer relationship management system which purpose is recording, monitoring and managing clients information system.  It also records government agencies information connected to the company. Most clients are off-shore clients from UK and mediterranean countries.  The CRM links with the clients statutory system as backend which handles e-payments to this government agencies.  It also manage repository of organizations of owners and officials, stock holders, accounts payables, scheduling of payments etc.. This will publish to the clients company website.

Other roles.

1.  I.T. administrative support

• Maintains CRM and updates client databases and generate monthly reports
• Update software login details, company renewals for domains/hosting and timesheet databases
• Design and develop clients statutory database and generates statutory reports
• Manage project teams, developers, data analyst in web conversion of our CRM standalone system.
• Monitors sonic wall as their security firewall
• Monitors and maintains SQL server active directory users, user rights and privilege to each designated file folders.
• Maintains Microsoft exchange servers setups, spams and whitelisted emails
• Maintains file servers and system servers, accounting softwares – SAGE UK

Accomplishments:

• Cattle Information System - Cattle operation - recording of cattle information purebreed brahman cattles like herds, cows, bulls.  It also records mortality, vitamins intake, food measurements, weighing management, monitoring of pregnant cows.  It also manages inventories on live and death animals and defective. It also records the sales orders of brahman cattle and this sales order is uploaded to their accounting system
• Accounting System - is a system for their accounting operation which manages accounting payables, accounting receivables, general ledger, financial reports and analysis.

Roles:    

• Prepare system requirement specification and system detailed specification from the above mention-finished projects and finalized the system analysis for each module;
• Prepare system design proposal, budget analysis and cost benefit analysis for each project;
• Develop program, coding, testing and implementation for each project;
• Present system presentation;
• Prepare users and technical manual.