Sulekha B.

Senior Project Manager

Bangalore , India

Experience: 19 Years

Sulekha

Bangalore , India

Senior Project Manager

38400 USD / Year

Immediate: Available

19 Years

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About Me

I am a strategic, professional services agile Project Management professional with 10 years of project management experience specializing in Safety/Pharmacovigilance domain in the Life Sciences industry and ERP, managing local and offshore teams. Com...

Skills

Positions

Solutions Manager

Site Manager

Senior Manager

Senior Operation Manager

Operations Director

Portfolio Projects

Description

Project Management
Build, direct and develop a team of delivery consultants that will engage with the clients on the implementation projects.
Implement and execute small, mid-size and large projects that enable clients to derive value for their business.
Working with Sales, Consulting and other teams to identify opportunities at the client to cross-sell and upsell the services and achieve the target objectives for the accounts.
Optimizing the costs by taking a pragmatic approach to various delivery models (onsite-offshore, onsite only or offshore primarily).

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Description

Developproject schedules, estimation, establishing measures and milestones, definition, scoping, tracking
Guide testing and compliance efforts to ensure regulatory, quality, and safety priorities are adequately addressed.
Work with computer system owner(s) to ensure implementation of change control activities are in accordance with company procedures and compliance requirements.
Working with users to understand complex problems and focuses on bringing issues to resolution, escalating as necessary to meet timelines
Managing program/project-related risks according to the Project Management Policy Managing projects through use of processes like risk management, Quality management, Issue/problem management & Scope change management

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Description

Building a positive relationship with aclientafter they have signed a contract and went live with the product
Resolve the clients issues ontime.
Building new and enhancing existing frameworks for delivery methodologies within various aspects of customer analytics and project lifecycle (like data management, visualisation, advanced analytics etc).
Oversee the customer suppor operations within a business, dealing with customers directly and often as their first point of contact.
Mentoring the to L1, L2 and user teams for the process and incident resolution, Monitoring SLAs for 24x7 global customer support
Process enhancements & improvements. Improve Customer satisfaction

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Description

Test Project Management - Handling estimations, project planning and scheduling, execution, monitoring and controlling, risk management
Implementing Agile Project Development Methodology
Worked with Total Assembly Center (TAC) Executive Management team and Client with the team size of 10 for test process definition and implementation

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Description

Assessing customer requirements and ensuring that these are met
Writing management and technical reports and customers’ charters
Provide a detailed plan of how the risk will be managed or eliminated.
Provide a weekly Program status report with major risk factors when mitigation approach impacts the project timeline, budget or objectives
Coordinates the Risk Management Plan and Risk Mitigation Strategy across all projects within the Program and manages the execution within the individual projects.
Ensure all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.
Ensure the team is focusing on automation along with manual testing
Managed testing activities for the product development unit with parallel execution of multiple projects,
Process definition for the testing function, team cohesion, implement test automation plan and to assure the overall quality of the projects.
Process Implementation and Improvement
Review Software Metrics for its correctness and completeness
Involved in application Configuration of Pharmacovigilance / Drug Safety Adverse Event Reporting Systems for life sciences clients, which includes the understanding and analysis of business and functional requirements, drafting of the configuration baseline document, support
Assured process compliance with all regulatory and procedural requirements

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Description

Manual and automated testing of unix based applications
Reviewing quality specifications and technical design documents to provide timely and meaningful feedback.
Creating detailed, comprehensive and well-structured test plans and test cases.
Estimating, prioritizing, planning and coordinating quality testing activities
QA activites on semiconductor based software application

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