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About Me
An accomplished and knowledgeable professional aiming for senior level assignments in Delivery Management, Project & Program Management with an organization of high repute. Performance-driven with 25+ years of expertise in software design, developmen...
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Portfolio Projects
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Managed the delivery of diversified accounts Client coordination and relationship improving Net Promoter Score in various accounts Addressed and resolved client issues and develop business solution
Description
- Monitored work migration and cost optimization
- Maintained client coordination and relationship management by understanding their business
- Involved in steering committee meeting and managed Conflict management & Pre sales support
- Addressed and resolved client issues and develop business solution
- Conducted application landscape analysis for CoE, case studies and knowledge repositories
- Solely responsible for career development of personnel assigned to CoE
- Monitored the performance and retention of resources in the CoE
- Promoted team building and identified and arranged technical and functional training
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Demonstrated strategic direction for the sub vertical. Handled all account management and delivery management for all Oil & Gas accounts Responsible for client co-ordination and relationship
Description
Responsible for client co-ordination and relationship
Successfully initiated the COE for entire CENR vertical
Delivered production planning integrated with contract, economics, drilling schedule etc. for an oil major Chevron
Streamlined various ongoing projects across the globe by variousgroup of the organization and bought under one
engagement
Monitored and controlled the performance and retention of resources in the sub vertical
Organized and implemented technical and functional training
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Supervised the overall account /delivery management for ODC of financial service and management organization, Successfully surpassed all SLAs and won incentive from client for the same
Description
Monitored and handled total delivery of production support within SLA
Successfully surpassed all SLAs and won incentive from client for the same
Obtained projects for offshore and successfully moved to offshore
Supported and implemented new technology initiative
Forecasted estimation and scoping for the new project initiative and sales support
Administered resource management, performance and retention
Arranged technical& functional training and expert consultation
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Project management and development of application. Requirement collection, Design, Develop, Test and implementation. Client feed back and improvement. Resource management, performance and retention