1. Organises and facilitates all the scrum rituals.
2. Works with individuals and scrum teams in iterative method to be collaborative and customer centric to create a transparent environment.
3. Build consensus through collaboration and has the ability to influence team to achieve better results sprint after sprint.
4. Discuss with all the stakeholders on the progress and post timely updates.
5. Facilitate discussions, decision making, and conflict resolution

Application designed to help carriers improve their underwriting quality and consistency, reduce operating expenses, and capitalize on new market opportunities. Its intelligent processes help carriers scale efficiently and reduce expenses by improving underwriter productivity and collaboration. Carriers can automate underwriting tasks in accordance with guidelines and bridge functional silos with robust case management, assuring complete security and auditability.

Elaborated various enhancements on the product like Atomated response to agent/customer, Proposal Creation, Proposal Acceptance, Email Submission, OCR NLP capabilities, Process Optimisation, New LOB additions, Simplfied process/STP to expedite the process, Predictive Adaptive Analysis, Risk Selection, Deligation, Dashboards etc. Owned Grooming and sizing meeting for all the important ones mentioned above and many more.

Driven the results as Project Lead and Supported team as a servant leader (Scrum Master) across releases.

Improve efficiency and effectiveness with a claims management desktop that modernizes your underwriting environment on an enterprise scale.

Omni-Channel: customer’s claims experience seamlessly transitions across channels and devices without losing context of the conversation.

Help every Adjuster execute like your best with intelligent processes that prompt the right step at the right time and eliminate error-prone manual processing.

Improve quality, reliability, speed, and cost of operations to orchestrate complex underwriting work across business and system silos.

Partner with multiple stakeholders to develop high quality deliverables across all phases of a project (from identifying and defining process flows and use cases to user acceptance testing). − Leverage industry experience to consult and influence the client's direction. − Articulate the requirement, create user stories and prioritize the back log. − Manage the Specification and Requirements throughout the project. − Accomplish grooming and sizing meeting with the technical team. − Facilitating all the scrum ceremonies, encouraging collaboration between the scrum team, PO and other stake holders, take care of the obstacles that affect the team. − Help the team in planning and achieve sprint goals, in retrospection for improvements, to reach consensus etc. to become a better team sprint after sprint. − Review status of the release, manage schedules and prepare reports to provide regular updates to various stake holders on progress and outstanding issues. − Support product documentation like Release notes, Business user guides etc. − Work with virtual and global cross-functional and creative product teams.

Coordinating internal, external & regulatory audit/inspections, evaluating internal control systems/procedures with a view to highlight the shortcomings. − Determining training needs of Channel Partner and conducting suitable training programs to enhance their knowledge levels with related to products, and processes leading to increased productivity. − Be the single point contact for smooth processing of business sourced and addressing service queries, by coordinating with different departments like Operations, Underwriting, Medical, and Customer Service. − Ensuring high customer satisfaction by achieving delivery & service quality norms. − Building and maintaining healthy business relations with clients, ensuring high customer satisfaction by achieving delivery & service quality norms. − Maintain the Business MIS and evaluate the profitability ratio of the individuals to maximize the revenues. − Managing the overall functioning of system with regard to process, identifying improvement areas and implementing adequate measures to maximize Business