Mohan K.

Mohan K.

Servicenow Developer

New Delhi , India

Experience: 6 Years

Mohan

New Delhi , India

Servicenow Developer

19200 USD / Year

  • Immediate: Available

6 Years

Now you can Instantly Chat with Mohan!

About Me

·         Currently working as Lead Consultant in ITC Infotech, Bangalore.

·         As a Technical Specialist, having 5+ years of specialized experience on Application Packaging, Virtualization of applications, Citrix pu...

·        Having 2-years relevant experience as a Service Now Developer.

·        Good Insight on Incident, Problem, Knowledge and Change Management.

·        Experience on Client Side and Server Side Scripting and below scripting elements.

·        Client Scripts, UI Policies.

·        Business Rule, Script Includes, UI Actions.

·        Creating Forms and Tables, Create/Modify Fields and Dictionary, Section and Views, View Rules.

·        Workflow and Approval Activities

·        Access Control Rules, Events, Email Notifications, Service Catalog and Record Producers.

·        Strong knowledge on complete Application packaging life cycle.

·        Knowledge in Sequencing applications using App-V 5.0

·        Strong knowledge in Repackaging applications using Admin studio

·        Extensive experience in delivering exceptional customer satisfaction and improving overall operations.

·        Knowledge on staging and deploying the applications using SCCM 2012.

·        Maintaining a good approach and understanding level among the industry verticals and depts. To make it collective team work

·        Accept the task as challenge and feel responsive

·        Worked as Subject matter expert (SME) in the current organization.

·        Adaptive to learn new technologies, highly motivated to work in a team.

A perfect team worker with good communication skills and analytical capabilities.

Show More

Portfolio Projects

Confidential

Company

Confidential

Role

Software Architect

Description

Confidential

Show More Show Less

Skills

Service now

Tools

java script

Aon

Company

Aon

Role

Frontend Developer

Description

·         Gathering and Analyzing Requirements related to Enhancement/ Story.

·         Coding and review findings as per the best practices of Service Now.

·         Analysis of Impact, fixing defects during the Instance Upgrade, and during Testing Phases.

·         Troubleshooting Incidents, fixing Defects and Handling Service Requests.

·         Onsite - offshore communication and Team co-ordination.

·         Providing Functional and Technical Documentations on different Processes and bug fixes.

·         Moving required customizations to different instances, using Update Sets.

·         Good Insight on Incident, Problem, Knowledge, Change Management, Survey and Service portal.

·         Experience on Client Side and Server Side Scripting and below elements.

ü  Client Scripts, UI Policies.

ü  Business Rule, Script Includes, UI Actions.

ü  Creating Forms and Tables, Create/Modify Fields and Dictionary, Section and Views, View Rules.

ü  Workflow and Approval Activities

ü  Access Control Rules

ü  SLA Definitions

ü  Events, Email Notifications

ü  Schedule Jobs, Report Scheduling, Homepages

ü  Service Catalog, Record Producers

ü  Import Sets and Transform Maps

Show More Show Less

Skills

Service now

Tools

java script

Schneider Electric

Company

Schneider Electric

Role

Frontend Developer

Description

·         Worked as Associate IT consultant in the team of 3 and have been part of Schneider electric project for application compatibility testing on windows 10 for a year.

·         Normalization was done on 32000 applications to arrive at revised scope of the project.

·         DCP agent roll-outs were done to these machines to get the applications to ACT

·         We have certified around 20,000 plus applications in ACT.

·         I have attended all the meetings with other associates and have attended the sessions with different teams (SQL Server team, LRP team and SCCM Team) to understand the Database (In-house data, other vendor data).

·         Weekly calls with regional SPOC's were kept to certify in-house applications.

·         Bi-weekly calls with Microsoft was setup for discussing technical challenges with ACT (data discrepancy and loss).

 

Show More Show Less

Skills

Windows OS