About Me
- Proficiency in global customer management across Qatar, US and Sweden regions – preceded onsite and offshore meetings and reviews.
- Prepared technical and commer...
- Prepared technical and commercial proposals for 20+ tender submissions.
- Demonstrated technical proposals and architecture design to distinct client tender committees during evaluation process.
- Performed project mobilisation tasks and steered kick off meetings.
- Conducted workshops for project planning, scope detailing, WBS generation and effort estimation.
- Practiced agile scrum for last two years, experienced as both scrum master and product owner.
- Remained accountable in securing customer sign offs, billing submissions, cost control, ROI and project closure.
- Directly managed technical resources and was part of all evaluations, feedbacks, hiring and interviewing procedure.
- Created BRS/SRS documents, led requirement analysis and brainstorming sessions.
- Liaised with vendors and partners across geological locations from US, Denmark, Dubai, Lebanon and various cities of India.
- Prepared reports including power point dashboards, system generated status reports, burndown charts, cost/schedule variance and issue tracker.
- Acquainted with UI/UX design process, low fidelity, high fidelity interactive wireframes and their review cycles.
- Product implementation done for document management and application performance monitoring systems.
- Managed product development life cycle for campaign, loyalty, communication manager, charging gateway and product repository.
- Designed technical architecture for high volume campaign / loyalty management and workflow-based product repository solutions.
- Know-how about data warehousing, analytics and profiling.
- Spearheaded datacentre server setup, networking and hardware installation.
- 10+ years’ involvement in coding, testing, deployment and managing live environment.
Skills
Web Development
Operating System
Development Tools
Others
Database
Positions
Portfolio Projects
Company
E-Document Management System
Description
Vistas Global, Momenta
Managed below mentioned Products & Projects:
1) Product: E-Document Management System. Client: Primary Health Care Corporation (PHCC), Qatar. Team-size: 7. Model: Waterfall.
Modules: Employee Search, document bulk scan & archival, OCR, Oracle ERP integration and migration from legacy system.
Technologies: OnBase, Asp.Net, C#, Oracle, sql and shell scripts.
2) Product: Application Performance Monitoring. Client: Commercial Bank of Qatar (CBQ). Team-size: 10. Model: Waterfall.
Modules: Controllers and agents’ installation, integration with custom/out of box applications and dashboard creation.
Technologies: AppDynamics, C#, Java, Linux and MySQL.
3) Project: Migration of applications to Azure. Client: Qatar Foundation (QF). Team-size: 9. Model: Agile Scrum.
Requirement analysis, determine sizing, VM, App service and Solution design, Setting up new infrastructure in Azure, Migration and setup.
4) Project: high-profile Award application “AKHLAQUNA” and corporate website. Client: QF. Team-size: 9. Model: Agile Scrum.
Modules: Dashboards for project submission, 2 stage evaluation by Admin, Jury evaluation, Reports & Analytics, and online voting.
Technologies: Contentful, ReactJS, Gatsby, Jekyll, Swift type, Netlify and Azure functions.
5) Project: Subscription Program Portal. Client: Qatar Reads. Team-size: 9. Model: Agile Scrum.
Modules: Online subscription application with user & admin dashboard, Reports & Analytics, and recurring payments with 3 stage reminders.
Technologies: WordPress 5.3.2, MySQL, jQuery, Bootstrap, PHP 7.3.5, Laravel, cron jobs and Fatora payment gateway.
6) Project: Multiple websites. Clients: EVMC, QCDC, QNTA, and DIFI on WordPress, PHP and MySQL. Team-size: 9. Model: Agile Scrum.
7) Project: Rebranding of TII website on Drupal 7.3x. Client: TII. Team-size: 9. Model: Agile Scrum.
Skills
ASP.NET C Sharp Oracle SQL Shell ScriptingTools
Visual Studio OnlineCompany
Aircel Campaign Manager
Description
7) Project: Rebranding of TII website on Drupal 7.3x. Client: TII. Team-size: 9. Model: Agile Scrum.
Aircel Limited
Managed below mentioned Products & Projects:
1) Products: Aircel Campaign Manager, Loyalty Manager, Communication Manager & Charging Gateway. Team-size: 10. Model: Waterfall.
Modules: Query builder, configuration (campaign, smsc, IN), base extraction and loading, messaging, benefit fulfilment and reports.
Technologies: Asp.Net, C#, Java, C++, SMPP, SOAP/XML, Teradata, Greenplum, MySQL, Oracle, shell & sql scripts for ETL.
Products like Comverse (Jataayu & BMG), Ericsson IN & Telecordia IN (Integrated Network), Neon & Greybox and Siebel Loyalty used.
Warehouse databases like Teradata, Greenplum supported targetting 90 Mn customers, profiling and DND/VIP scrubbing.
2) Project: Generating monthly bills for post-paid customers. Team-size: 10. Model: Waterfall
Modules: Integration with scheduled rating jobs, CRM, generation of PDF bills, email and print delivery schedule, front page graph for usage.
Technologies: Java, shell scripts and Kenan billing system.
3) Project: Online payment and recharge system. Team-size: 7. Model: Waterfall.
Modules: Customer Dashboard to view transaction history, pay and online reports; transactions stored in MySQL database
Technologies: UI using Java/Tomcat, integration with ESB middleware, Integration with Citibank, Bill desk payment gateways.
Skills
.NET Core ASP.NET Scrum FrameworkTools
Visual Studio OnlineCompany
Application for Distributors to trigger prepaid activation requests
Description
Overseen Architecture design, coding, testing, deployment, leading project and team for:
4) Project: Application for Distributors to trigger prepaid activation requests
Modules: Distributor dashboard, PAN India retailer request handling, Integrated with SMS gateway and reports.
Technologies: UI developed using Asp.Net, VB.Net, Oracle, Integrated with ESB for actual activation.
5) Product: ePCN and Product Master - pricing configuration note and product repository for request initiated by Marketing
Modules: Product repository and initiation with approval workflow, IN configuration, RA validation, email triggered at each stage.
Technologies: UI developed using Asp.Net, C#, MySQL with Provision for attaching supporting documents.
6) Project: Wrong Recharge reversal. Technologies: Asp.Net, C#, MySQL to handle retailer wrong recharge reversal requests.
7) Project: TCGMS - Customer grievance portal. Technologies: Asp.Net, C#, MySQL, SOAP/XML web services, .Net scheduled jobs.
Tools
Visual Studio OnlineCompany
Auto manager application
Description
Caneum India
Architecture design, coding, testing, deployment, leading project and team for:
- Project: Auto manager application – Order processing and Provisioning of VOIP activations. Client: Ameliowave US client.
Modules: Request handler, activation and reporting. Technologies: Java, Servlet, JBoss, XML, MySQL, Hibernate, Apache Axis.
- Product: On Demand Manager and Widget SDK for serving SetTopBox. Client: DIRECTV.
Modules: Download manager with video stream & play, Widgets. Technologies: Winforms, C#, MSSQL, Java, Spring, XML, and SVG.
- Project: VOIP based applications. Client: Volo communications US. Technologies: C#, ASP.Net, MS SQL Server, travelled onsite in 2006.
- Product: RE integrator app. Client: DemeterSoftware US. Transformation of relational databases using Microsoft SQL Server.
- Project: AG Bell Web Portal using ASP.Net, C#, MS SQL Server.
- Project: Card server multi-threaded backend. Client: TAIN Sweden. Technologies: Java, EJB & MySQL. Travelled onsite in 2005.
- Project: Reporting portal. Client: Knowlandgroup US. Technologies: ASP.NET, C# and MS SQL server.
- Project: AHAF portal. Client: US client - Debugged and modified payment module Technologies: Asp.
- Project: Nordbergs Tekniska portal. Client: Swedish Client. Technologies: Asp.Net, C#, MS SQL server.
Tools
Visual Studio Online