Developed marketing strategy for three location, Increased social media traffic by 75%, Expanded Social Media Following by 12,000 members, Created new employee training program and orientation, Secured $50,000 marketing partnership with travelling concert promoters.

Developed a project plan and charter for a military member processing program renovation, including the review of program data, senior leadership vision request, project expectations, and stakeholder inputs, resulting in completion of program re-engineering within three months, improving processing time 45%, and eliminating three weeks of on-boarding.

• Execute an Organized Approach to Project Management: Created company's first project process documentation, enabling 20% of projects to launch on time as a result of clear and detailed instructions, guidelines, and transparent communication.
• Facilitate Clear Scope and Direction of Projects: Increased effectiveness of project status report by 35% within two weeks, decreased project support time by 15%, and met stakeholder's success criteria for inherited projects with scope creep through focused communication with client to identify capabilities and limitations.