- L1 escalation point for clients
- Preparing documentation following the correct procedures (PMP, RACI, SRS, FRDs, BRDs, Test Plans, TestCases, Execution POAs)
- Effectively using JIRA, VSTS, Asana, Trello as project management tools.
- Managing few internal products which are already up in market.
- Managing partnerships with few Indian major players (online gaming)
- Account mining / Repeat Business
- Actively involve myself in QA functions. Does internal UAT for sprints / final products before dispatch
- Team's training programs, certifications, growth plans & successor planning
- Responsible for the timely and accurate completion of all required monthly project manager
review reports and profitable on-time completion of the project.
- Creates, reviews, negotiates, and works with the project team to process the meeting minutes,
Owner Change Orders, and requests for information.

- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideasthat grow market share, improve customer experience and drive growth
- Create wire-frames (balsamic) and work closely with UI/UX team to ensure a great customer experience
User-Story writing along with performing the role of a scrum master
- Drive the execution of all product life-cycle processes for products, including product research, marketresearch, competitive analysis, planning, positioning, road-map development, requirements development,and product launch
- Translate product strategy into detailed requirements for prototype construction and final productdevelopment by engineering teams
- Develop, implement, and maintain production timelines across multiple departments
- Create product strategy documents that describe business cases, high-level use cases, technicalrequirements

Meeting with clients to determine the requirements and define the scope of a module / project.
Writing user-stories, creating wire frames to blue-print the ideas
Planning timescale of the project and determining the resources required.
Roadmap creation / track / monitor
UI / UX ownership
Working with soware engineers and IT support members to execute the project.
Preparing documentation and preparing reports for clients, taking feedback on regular basis
Responsible for enhancements. Market study, Growth Checks included
Training the end users and preparing end user training material.
Calibrations with module consultants.
Creation of process documents & its updation.
Interaction with client/end users & updating the status.
Responsible for Handling tickets/tasks and application support to the end-users

- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideasthat grow market share, improve customer experience and drive growth
- Create wire-frames (balsamic) and work closely with UI/UX team to ensure a great customer experience
User-Story writing along with performing the role of a scrum master
- Drive the execution of all product life-cycle processes for products, including product research, marketresearch, competitive analysis, planning, positioning, road-map development, requirements development,and product launch
- Translate product strategy into detailed requirements for prototype construction and final productdevelopment by engineering teams
- Develop, implement, and maintain production timelines across multiple departments
- Create product strategy documents that describe business cases, high-level use cases, technicalrequirements

- Delivery ofprojects within the constraints of scope, time and cost to agreed levels of quality within theorganization’s project management framework.
- Document and manage projects with utmost supervision, working with multiple teams that may havediffering priorities and working/cultural practices.
- Actively participates in all phases of the project or specific phases of larger projects. Identifies, assesses andmanages risks to the success of the project.
- Manage project team conflicts, builds collaborative partnerships with stakeholders, and commitment tomake decisions.
- Timescales and resource requirements for the successful completion of each project to agreed scope andconstraints.
- Prepares and maintains project plans and tracks activities against the plan regularly.
- Implement effective communication plan and operating rhythm, including provision of regular and accuratereports.
- Monitors costs, timescales and resources used Take action where it deviates from agreed tolerances. Ensuresthat deliverable are implemented within these criteria.
- Manages change control gaining agreement for revisions from project stakeholders.
- Provides effective leadership to the project team ensuring members are motivated. Identifies any problemswith sponsorship.
- Schedule and secure resources for project task assignments.
- Collaborate with the Account/Relationship Manager for assigned client project.