Anirban C.

Anirban C.

Project Manager

Kolkata , India

Experience: 15 Years

Anirban

Kolkata , India

Project Manager

48000 USD / Year

  • Immediate: Available

15 Years

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About Me

  • 15+ years of CRM experience in Salesforce and Siebel CRM platform.
  • 6+ years of experience in Project Management, leading, guiding and mentoring team members.
  • 2.5+ years of experience in DevOps Consulting including pre-sa...
  • 2.5+ years of experience in DevOps Consulting including pre-sales,product demo, Performance Indicator -KPI’s, Implementing and delivery as a part of DevOps CoE.
  • 4.5+ years of Salesforce experience in design, development & implementation.
  • Experience in implementing the process from project initiation, scope, resource planning, agile development, change management through till Production release.
  • Implemented projects on agile methodology using JIRA/VersionOne/Agile Accelerator for Salesforce implementation and development projects delivery.
  • Responsible for risk management, issue management, status reporting, project kickoffs and reporting to the senior team management and also to Client.
  • Lead technical requirement sessions (daily SCRUM call) to Identify client requirements.
  • Participated in responding RFP’s,RFQ’s and experience in designing new proposals.
  • Involved in requirement gathering, analyzing, development of various functionality using configuration and customization for CRM application as per Client application requirement.
  • Implementation of field service, service cloud and sales cloud modules.
  • Experience in SFDC configuration including Approval process, Validation rules, Assignment rules, Flows & Process Builder.
  • Experience in SFDC configuration & customization, Apex Programming & Visualforce Pages.
  • Specialized in Build and Release Engineering, Experience in implementing DevOps Process for muliti-vendor project release.
  • Active member of DevOps (CoE) group supporting in implementation, Release Management Process, migration planning as a DevOps SME for multiple projects simultaneously.
  • Experience in managing software build practice,setting up Continuous Integration (CI) and deployment of code in pre-production Orgs.
  • Implementing Design Document, Architecture Diagram, Deployment Document, Change Log, Training Document, Risk Log, Defect Log and Business Blue Print.
  • Experience in providing project Demo to Clients/Customer and Product Training to End Users
  • Configuration, Integration, implementation and set up the Siebel Environments.
  • Involved in Siebel application Production support activity like system monitoring, Performance tuning, system administration, user administration, code migration, debugging, issue fix for mission critical application.
  • Participated in testing includes integration testing, Performance testing, Load Testing and Manual testing. Defects logging and providing remedy. Solving user queries and providing resolution.

 

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Portfolio Projects

IAG (International Airline Group)

Company

IAG (International Airline Group)

Role

Project Manager (Team Lead)

Description

  • Worked on application maintenance & developing enhancements under Scrum Agile methodology using JIRA.
  • Enhancement of functional areas of Sales & Service Cloud.
  • Solution designing and implementation & understanding business implications of technical choices.
  • Installed and configured DocuSign app exchange product for contract signature.
  • Developed Sharing rules, Validation rules, Visual Workflow, Workflow rules are per business requirement.
  • Developed Force.com Site pages to replace traditional Web-to-Lead functionality.
  • Coordinating with various teams for requirement gathering & analysis, solution design, technical implementation& deployment.
  • Coordination with QA team for defect management.
  • Source Control Management using BitBucket & GIT/SourceTree.
  • Release Management and deployment automation using ANT Migration Tool and JIRA board.
  • Managing software build practice,setting up Continuous Integration (CI) and deployment of code in pre-production Orgs and Prod via Jenkins
  • Integrate SoarQube with Bitbucket as a part of Automation.
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Hotel Beds(HBG)

Company

Hotel Beds(HBG)

Role

Project Manager (Team Lead)

Description

  • Coordinating with various teams for requirement gathering & analysis, solution design, technical implementation& deployment.
  • Lead technical requirement sessions (daily SCRUM call) to Identify client requirements.
  • Coordination with testing team for defect management.
  • Invited client in DevOps Procedural demo. Define the advantages of CD and CI module. Explained the cost for software licence and support cost.
  • Implemented release management process, Migration Planning as per the deployment calendar.
  • Source Control Management using Bit Bucket& GIT/Source Tree.
  • Release Management and deployment automation using ANT Migration Tool and Version One board.
  • Participated in SFDC configuration including Approval process, Validation rules, Assignment rules, Flows & Process Builder etc.
  • Participated in building complex business logic using Triggers & Apex classes.
  • Configure, customize and enhance Sales & Service Cloud functional modules.
  • Developed inbound integration using SOAP with legacy booking application.
  • Actively involved in internal project auditing and resource onboarding.
  • leading, guiding , mentoring team members, Providing feedback ,Appraisals and scope for improvement and training .

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Rupa company

Company

Rupa company

Role

Project Manager (Team Lead)

Description

  • Work closely with product management team and feedback regional trends, any perceived gaps and assist with product roadmap and strategy
  • Develops and manages relationships in strategic markets and accounts including building customer networks, especially with C-levels and MD’s
  • Perform hands on design work to prove SAP HANA software capabilities to customers during the evaluation blue print and (Proof of Concept) process
  • Responsible for keeping presentation material (PowerPoint, Rolling Demos, Interactive demos) looking, fresh and technically up to date
  • Assist in the global sales of Business Intelligence products and projects by demonstrating the products, structuring solutions and supporting bids
  • Speaking with authority to prospects and customers on varying levels, from simple questioning to complex interaction between organizations IT departments
  • Creating and demonstrating high quality product demonstrations on the various OPEN Housing
  • Weekly/fortnightly catch ups with existing client to answer client queries/provide tips and support
  • Implement new ways of working, improve internal processes
  • Provide internal sparring, help review outputs and provide a fresh perspective

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Skills

SAP

Tools

SAP HANA

KeyBank

Company

KeyBank

Role

Software Architect

Description

  • Siebel Upgrade and Windows decommission project from windows 2003 R2 to Windows 2008 R2 in typical banking complexity.
  • Prepare and manage project documents such as project plan
  • Includes milestone dates, resource loading sheet, issue tracker, Task tracker, and status report.
  • Scheduling daily sync up with offshore team on activities to be delivered based on task tracker issued.
  • Close follow up on missing items/risks if any and devising next steps.
  • Participate in Status Meeting with Client Manager, PMO call with Program Manager.
  • Interact with Client Manager to discuss and strategize on future scope of work, request for proposal.
  • Major Milestone archived which include LDAP security complexity with Client and Vendor (Oracle) Product defect. IIS version Complexity on Siebel and OBIEE integration.
  • To convince client PM, stakeholders, Client Lead, Architect team, Security Team on Security Variance to get approval is one of the major milestone achieved.
  • Under exhaustive challenge and after multipledeadlocks, Complex Siebel Upgrade project was delivered to Banking client.
  • Participated in Siebel to Salesforce transition RFP response on Case Management.
  • Participated in Salesforce development of few user stories as POC.
  • Participated in preparing High Level Design Document.
  • Participated in Salesforce Configured and customized functional areas of Sales Cloud

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Tools

Siebel Tools