Opportunity to lead the business development and management consulting programs for various IT organizations to enable them utilizing the best of their capabilities with better cost effectiveness; hence fulfill customer demands and make them future-ready by providing better profitability. My responsibilities include the following:

• Delivery Excellence: Implementing the best practices in sales and delivery management for improving the bidding process, project planning, capacity planning, estimation, time management, and talent management.
• Digital Transformation: Using digital technologies to create new or modify existing business processes, culture, and customer experience to meet changing business and market requirements.
• Conducting workshops on Lean, Agile, UML, Estimation, Time Management, RCA, Risk Management, Test Strategy, etc.
• Setting up suitable monitoring frameworks, metrics, KPIs to measure the improvements as per the business objectives.
• Developing customized and unified real-time performance dashboards (Systematic & Visual) for CXOs and team; hence enhancing accessibility of reports & reducing preparation time for everyone.

This program was intended for the organizational IT transformation as per the re-invented delivery framework suggested by McKinsey & Company. The program includes the redevelopment of best-in-class systems for resource management, automated time tracking, project budgeting and financial tracking, economic utilization, resource forecasting, pyramid & sub-contractor tracking, and management dashboards.

• Developing program roadmap plan for delivering internal systems to be integrated by internal IT and external vendors/products.
• Accountable for delivery of systems within the strict timeline and technology constraints for the proposed systems by developing wireframes, data mapping, algorithm design and system integration mechanism between SAP, intranet, third party systems and BI tools.
• Evaluating suitable solutions and right vendors for system development & integration, testing, deployment and data migration as per specified system improvement requirements.
• Managing estimates, scheduled, code review, user acceptance, deployment and training to the end users.
• Organizing gallery walk, posters, and mass-mailer programs with an objective of showcasing the achievements and inculcate positive energy by educating all on these initiatives and outcomes.
• Leading the resource management group for travel & transport vertical with the intent to improve the resourcing processes & underlying systems.
• Reporting of portfolio performance to CXOs and Vertical Delivery Heads by providing real-time online reports with drill-down and multi-view dashboards on Revenue vs Gross Margins, Direct Expenses, FTEs and Pyramid, Resource Fulfillment Metrics, Economic Utilization and Sub-contractor Performance.
• Ensuring program sustenance by setting continuous feedback and improvement mechanism and setting up support & change management processes for internal IT team to continuously support the systems.

Lead the enterprise program on system development, managed service delivery, project leadership, client engagement for reputed accounts in travel and transportation domain. Performance management of multiple fixed-priced and fixed-capacity managed service contracts for application development, support & testing in dual-shore model.

Major projects delivered using Agile and traditional methodologies and multiple technology stacks are as below:

1. GOPS - Gate Operation System (ASP.NET MVC / Web API) – Migrating Visual Basic application to .NET.
2. Rebranding – updating internal, corporate & business services systems as per new branding of airline.
3. Unify Program (SOA & Sabre API, WebService) – System integration and migration to single passenger service system.
4. Fuel Reconciliation System (J2EE, Spring, SOA, XML, WebService, etc.) – Utility for optimizing the fuel cost of airline.
5. Route Profitability System (J2EE, Spring, MS SQL) – For enhancing the forecasting capacities to help identify revenue optimization opportunities.
6. Mobile App - iOS and Android based mobile apps for Airline frequent flyer loyalty program

While working with DoT (Department of Transport) with Victoria Government, Australia at Melbourne, I had opportunity to lead the program for system's technicalupgrade (hardware and software) and redevlopment of Payment systems that is used for payment processing of Metro Train, Tram and Bus service providers.

My responsibilities include the technical evaluation, prototyping, and delivery of Payments system migration to upgraded hardware, underlying operating systemand application software development.

This enterprise system was made for efficiently managing the logistics, relocation and wine cellars of Crown Worldwide Group. My role was to lead the team of developers and tester to ensure timely delivery of technical documents, code, test cases, and ensuring the success of UAT. I had opportunity to work onsite with client and had been successful in getting the approval from stakeholders within the defined planned schedule.

This product was made to stream the audio content using the desktops and sharing the content between the users located across internet.

My role was to implement server side protocol, developing customized java-based media player for audio streaming using Java Networking and multi-threading concepts.

Product development of ERP system for Garment manufacturing industry including Sales, Purchase, Material Management and Accounting modules.

Gained technical skills in JSP, servlets, Struts Framework, MS SQL Server along with functional and business analysis skills.

Had opportunity to interact with client while requirement analysis, design and user acceptance testing.