• As an Agile coach, advocated for and guided the adoption of Agile across all the software development teams including coaching the teams on Agile best practices.
• Experienced with widely successful Agile techniques like User Stories, ATDD, TDD.
• Managed Agile boards on JIRA for the weekly sprints.
• Built teams from scratch at onsite and offshore, put together team processes and procedures for the projects. Managed an offshore team of 35+ people.
• Project planning, resourcing and execution of multiple web, mobile applications and company internal tools.
• Planning of several concurrent projects and tracking execution. Responsible for all phases
• of new and maintenance projects and product testing across various verticals in the company.
• Proven expertise in leading several projects on Digital Marketing websites & Online Social Media platforms like on Facebook, Yahoo, MSN and AOL. Experience in handling of media campaigns on social media websites like FB.
• Managed resources on multiple projects including assigning tasks, defining priorities, providing estimates for effort, and managing the team through the projects
• Balanced multiple concurrent projects with varying priorities, conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues.
• Create dashboard(s) that provide increased visibility into key metrics and trends and share the results with the key stakeholders.
• Collaborate with IT senior leadership to manage the product roadmap, feature delivery schedules, and contribute to strategic decision making
• Regularly identified when projects were at risk and worked across teams to find solutions
• Coached project managers through several complex projects where late deliverables from other teams were having impacts to the project – worked with them to manage risk and find solutions so we could still deliver quality products in the acceptable timeline.
• Set clear goals for team members, wrote reviews, and recommended promotions and raises

Sr Quality Analyst

Client: Farmers Insurance

Farmers Insurance SALT Project involved Functional Testing of entire Auto and Fire applications on mainframe and Web Versions.

Core Responsibilities:

• Involved in Automation scripting of this project using automated tool Worksoft –Certify 8.1 based on business requirements.
• Developing the Automation Testing strategies and Test objectives with business analysts and technology leads based on Functional Specifications and Technical documents.
• Responsible for running the Automated scripts in the Integration and Functional Testing regions.
• Created Data Driven test scripts for regression and conducted smoke tests

Tools and Technologies: Worksoft Certify 8.1, Java, Test Director, MVS/ZOS Operating System, AS400 CICS and DB2

QA tester atCountrywide Financials- CA, USA for Landsafe division

• Managed the entire QA department for our software applications (public web applications available on desktop and mobile). This included setting the department strategy, managing tools/projects/resources, procuring outside vendors and tools, and regular meetings with the executive staff to present proposals for improvement and updates on projects
• Taught the QA team about risk-based testing and how to manage risk in their projects by working with stakeholders across the entire cross functional team
• Managed relationships with multiple outside vendors including selecting appropriate vendors, establishing contracts, and regular follow up meetings to escalate issues or request improvements.
• Created the QA vision and roadmap for the department to evolve the organization from a manual testing organization to one that relied heavily on automation and tools in the industry to increase quality and productivity and reduce testing time.
• Drove the creation of a new automation framework using Selenium and Appium in Java that allowed us to run multiple automated tests in parallel in the cloud on mobile emulators, mobile real devices, and desktop VMs using Sauce Labs
• Implemented Test Rail to manage test cases and create quality metrics
• Published weekly metrics for the development teams and created new actionable metrics to drive change.
• Reduced overall time and cost of regression efforts by driving strategic increases in automation coverage:
• Managing all pre-release and release day testing activities, manage defects and late change requests, triaging issues and making the decisions needed to resolve open issues, communicating status and testing metrics to broader team, and signing off on all releases to the QA, Staging, and Live environments.
• Conducted POC’s on Crowd source testing for Mobile devices and identified vendors for this activity. We conducted several rounds of testing using crowd source testing vendors for the companies FB campaign.
• Interviewed candidates for QA and project management positions
• Managed global team of 30+ resources spread across onsite and offshore.
• Set annual goals for the team and managed their career development. Wrote reviews for employees and made recommendations for promotions, salaries and bonuses