• Performing market research, monitoring forecasts, and consumer data for changes and offered solutions, SEO, Social Media Marketing, and content marketing.
• Ability to work independently under limited supervision
• Supervising and identifying redundancies in the logistics and packaging department.
• Collaborating with stakeholder groups across the organization to ensure business relationship and technology alignment. Performing solutions meeting to defined specifications and needs.
• Managed project through status meetings, weekly reports, identifying risks, and tracking issues, Google analytics.
• Good at maintaining customer relationship management, teamwork, reorganization, and situation analysis.

1. Performing Regression, Functional, and Sanity testing on MiStore customers applications using iPhone, iPod, and iPad devices.
2. Logging defects in Bugzilla and JIRA
3. Providing builds to the tester through Jenkins, SVN, VSS.
4. Releasing Builds to the Customer side
5. Performing sanity testing on Final Builds
6. Organised and managed daily agile scrum meetings/calls with onsite clients and offsite team members to monitor and mitigate project-related issues.
7. Work closely with QA Manager, Project Manager, Development Manager and clientsto coordinate testing efforts, questions, identify and communicate issues
8. Work with the development team to capture and reuse unit test cases, determine the key risk areas in their scrum development and test mitigation.
9. Provided technical direction related to software testing to others on the Test Engineering team.
10. Presenting the demo of implemented user stories to the team at the end of the sprint cycle.
11.Proven ability to work in an agile development process and testing teams.

• Providing technical support solutions to US Apple customer’s queries related to their Apple devices like iPod, iPad, iPhone, MAC through telephonic calls, emails, and chat supports.
• Selling of warranty plans and refurbished devices to US Apple customers.