DirecTV ADE project is a shopping cart application of various services from DirecTV like DTH service/device, Internet and Telephony. This application provides CSR to select program like Sport, Entertainment, etc. and also optionally select internet and telephony as part of the package. For each new package selection or update of existing package it will build the BOM (Bill of Material) from the shopping cart and accept payment accordingly using Payment gateway.

Prepaid solution is created on the Salesforce.com platform to provide prepaid mobile consumer an easy way to manage their account and contact details, recharge, payment processing, number portability, voucher redemption, etc.

Guided Contract Configuration project is basically involved to track various contract related information of XEROX like Contract start date, contract end date, Cost and Revenue calculation, Human resources and Non-human resource required for the contract to do business with partners and customers.

Average 2 Bench Mark project is basically involved to track different XEROX product details, Billing and shipping information of various customers, Product replacements and exchange details, customer credit check, etc.

Environment Saleforce.com

Logistic Relationship Management (LRM) project is helpful for Caterpillar to improve and minimize the gap between project cost and actual cost. Margin is calculated based on the direct and indirect cost and pricing model. LRM is helpful for Caterpillar internal employees to visualize their buyers and supplier’s bidding and sales order data to better plan and execute the project based on the contract agreements. This project is highly leveraging Aura/LWC components for user experience, Platform events for asynchronous processing, Streaming API for sending notification to external system and REST callouts for external integration to Java like system

Responsibilities:

• Planning and building Aura/LWC components.
• Coordinating with external application vendor for building integration with Salesforce.
• Code review and technical documentation.

Integration callout design and coding

Environment Saleforce.com

Logistician Help Desk (LHD) project is helpful for Caterpillar logistic procurement and transportation needs. Customer can directly request for their logistic need to either Caterpillar or to a Caterpillar partner. The partner request is an indirect request and process through a separate workflow called ICST. All the logistic procurement request is finally converted to a project for execution after all level of approval. The LHD incudes functionality like project tracking, pricing, approval process flow, expense monitoring, integration with other external system for order fulfillment and Tableau analytics.

Responsibilities:

• Worked as a Salesforce senior Architect/consultant lead for a Help Desk customization and ICST project implementation on Force.com Platform which involves complete view of different operation starting from Transportation, Packaging, etc.
• Responsible for Preparation of functional/technical design document, code walkthrough, resolving technical and design issues and performing automated unit testing.

Responsible for Force.com site setup and integration work

Environment Saleforce.com

DSS PSA – Professional Services Automation solution is created on the Salesforce.com platform using Financial Force (an app exchange product). The overall vision of DSS PSA is to simplify, standardize and integrate information and processes to provide a more holistic view of the business operations. The End to End transformation will provide a flexible, scalable and intuitive platform which can drive the business well into the future.

Responsibilities:

• Development and Unit Testing using Force.com IDE.
• Build and Deployment using Eclipse and ANT tool.
• Performed code configurations using Saleforce.com builder.
• Identified security related vulnerabilities using Checkmarks.
• Creation of technical design documents which includes class, trigger, object, etc.
• Participated in code and design reviews and also followed Salesforce.com best practices.

Coordinated with multiple vendors from geographically distributed teams for a successful development, integration testing and deployment.

Environment Saleforce.com

To build the practice strength and size I was involved in preparing various internal training material and serve as a Senior Trainer role for more than six months. During my tenure I have trained more than 150 professionals for various stream like Developer, Administration, Sales Cloud Consultant and Advance Developer.

Responsibilities:

• Preparing training material.
• Training session on SFDC various stream.
• Assessment and certification preparation