• Developed and implemented an information technology strategy IT process improvement, and risk technological mitigation for the company.
• Increased the company value and competitiveness evaluating new technologies and technological resources in actual and for future deployments, proposing IT process improvements, and decided their adoption together a company-wide technical strategy, improving the technology deployment process, reducing costs
• Increased the company value and competitiveness evaluating new technologies and technological resources in actual and for future deployments, proposing IT process improvements, and decided their adoption together a company-wide technical strategy, improving the technology deployment process, reducing costs in 30% (20k), reduced workload in 20% automating several activities, increasing the performance in 20% (16 people do work of 20 people), and making adjustments for increase the reliability, quality or security of the projects deliverables, platforms, services, operations, network, and applications in 25%.

Optimized ways of working in an effort to deliver efficient and timely solutions.

A distributed application that is first streaming system for continuing training 10.000 employees of Banco de Uruguay, and supporting 20M people, including gathering requirement, scoping, offer preparation, people management, leading the architecture, design, infrastructure, implementation, deployments activities to customer acceptance, of scalable, high performing and robust solutions.

• Proposed and created the Product, Engineering and Projects departments in the organization.
• Defined and communicated corporate plans, procedures, policies and standards for building and management of Engineering, Product and Project departments, to approach internal and external projects, and for acquiring, implementing, operating new applications, IT security systems, equipment, software, and other technologies in the organization.

• Led enterprise-wide modernization, business and IT, from strategy through capability assessment, implementation and business outcome
• Defined infrastructure solutions and architectures according to the existing industry standards to support the achievement of organizational goals and to meet business needs and expectations.
• Led the planning and implementation of all Technology-related management and reporting systems, client operations and internal communications.
• Developed and maintained technology roadmaps, and implemented of company-wide technology programs and strategies.
• Maintained accountability for information security, risks, vendor relationship management, product selection and negotiation of high-level contracts and consulting agreements to provide services and capabilities for data protection.
• Maintained awareness of technology-related audit best practices and ensure the maintenance of appropriate internal controls and security-related procedures.
• Did any other activities inherent to this position, or other activities defined by the CEO.

Methodology for building and analyze study markets of internal and external projects (customer project), and launching products or services to market

UNEWEB company wants to launch additional trainings and other services as software development and hosting services to international market. At this project I’ve a Project Manager, and Engineering, Product and cross-functional teams under my charge.

This Project is organized around 12 projects, that involves, improvement of data security, IT, security and business to provide support on the different projects’ action plans to AXA Partners, initiating this project at France, and after be implemented at UK, Italy, Americas, Asia, and other locations.

I’m the Program director with 2 Project Manager and Engineering teams under my charge.

A distributed application that were the first streaming system for training 10.000 employees of Banco de Uruguay, until support 10M customers, including gathering requirement, scoping, offer preparation, people management, leading the architecture, design, infrastructure, implementation, deployments activities to customer acceptance, of scalable, high performing and robust solutions, reducing in 50%(100k) cost for training, introducing automation process, reducing in 30% training time (8 hours per training approximately), and 20% the customer attention time from 7 minutes to 5.6 minutes per customer.

A Web application to streamline the selection and the hiring personnel in the organization; streamlining and optimizing selection and hiring process personnel, savings costs in personnel and stationery for company in 50% (10k), of transport, and stationery for customers in more than 50% (more than 2k), and avoiding time losing in transfers to customer offices for interviewings

A Web and mobile application for streamlining the patients management an attention, and allowing the patients have access their information, tracking and receiving stimuli their advanced, and having a closer contact with the nutritionists, reducing the patients desertions and improving their attention in 40% (from 2232 people to 1339), and saving stationery in 30% (from 5k to 3k).

Which are various Web applications for management inventory, employees, clients, products and providers, of a small Uruguay company, that increased the customers' turnover in 100% (from 10k to 20k), and their incomes in 160% (from 15k to 24k).

the first Web Schedule management Web to manage the staff activities of Bandalux, an Argentina Company, increasing in 38% attended customers (from 60 to 82 customers), through improving the customers’ and teams’ management, the productivity and taking decisions into organizations

the first e-commerce Web application of the company, increasing the customers’ number in 10k, and reducing customer expenses in 45% (5k), understanding customers’ needs and improving company’s presence.

Research and propose the infrastructure service automations for organization and customers

Implement a high availability infrastructure in 20% customer systems

Troubleshooting in critical issues to customers

The first Web system for on-line and on-site trainings of UNEWEB

• Led the conceptualization, planning, design, development of on-line and on-site trainings, with or without an instructor, including creating new courses that was offered to nationwide, together training material; also contributed its launching through market studies, and sales and marketing plans, for improving the company presence in online training market at nationwide and international.
• Engaged closely with engineering and architecture to help determine the best technical implementation/design while balancing time-to-market needs.
• Responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.
• Responsible for complete project management including requirements gathering, project planning (time, cost, resources efforts, methodologies and processes to define the scope and release roadmap from business perspective), local regulations, designing business and economic proposals and support and maintenance contracts, project communication plan, clients and engineering organization teams interactions, stakeholders and project company’s board of directors; issue/risk management, remove impediments to team success, controlling changes in project scope, deliverables quality, standards, producing projects closure document and learned lessons; and select improvement ideas for future projects.

A Web application that enabled the management of insurance policies for Hospitalization, Surgery and Maternity nationwide for Seguros Constitución company, savings more than 800k per year, if company continued using a private system, savings for 50k in inventory and hiring of insurance analysts, automating processes related to acquisition and management HCM insurance, and improved customer attention time in 40% (from 10 minutes to 6 minutes per customer).

The first Web application for prepaid medicine in Venezuela, of CUIDASALUD company to nationwide, since requirements gathering to launching solution, increasing in 200% (25k) the company earnings, through improving the management of prepaid medicine services, automating processes of applications and generation of HCM insurances, savings staff hiring costs up to 30% (reducing hiring staff to up 20 people and savings per 1k) during the first year of operation, and 40% in stationery (2k) and times of customer service (from 8.4 minutes to 5.1 minutes per client).

The BBVA Provincial first Web distributed application handling financial transfers and payment of services electronically for customers nationwide through requirements gathering, architecture, design, development, tracking, oversight, management and leadership of 10 Engineers, technical assistance to software development team, set-ups of providers and customer applications, installation, integration, execution, testing, deployment and documentation; interacting with Project Managers and customers to ensure deliverables quality and completeness, and achieving business results, enforcing the best practices, standards, defined methodologies schemes, and operational procedures

A Web application for providing products and services for transportation of valuables, risk management and safety of Servicio Panamericano de Protección company. Achieved generate saving in 15% (2k) in stationery, and improving response times in inventory management, documentation and values transportation in 30%.

A Web application allowing end users monitoring all alarms that occur in all corporation's services, and getting a preview of production metrics, performance and incidents in various departments about these alarms, avoiding future alarms and improving the corporation security services in 42%, and improving processes in 33%.

A Web application managing incidents and statistical data graphs of platforms of networks, customer attention and transport, to telecommunications area, through requirements gathering, project functional document development, defining scoping, estimating time spent on applications, design, development, testing, deployment and solution delivery. Improved the service quality of next areas: Networks, Voice transmission, Data, and Internet service, decreasing incidents in 37% (from 10000 to 3700), and increased in 30% the customers quality service nationwide (to 3.3M users of 11 M users).

An internal Web application that manages key performance indicators (KPI's) in company various areas from GWT (Google Web Toolkit) framework to J2EE Framework JSF (Java Server Faces 2.0) using PrimeFaces library and Oracle database, improving their failures detection, the performance and automating processes in 50%.

A Web application allowing the Bank’s assistant managers, cashiers and promoters, to foreign exchange sale and transfer nationwide, from requirement analysis to launching, automating processes related to foreign exchange sale and transfer nationwide in 40%. Increased the bank earnings in 12% (52k), decreased the cashiers hiring from 40 to 30 people, and savings in hiring personnel in 25%(1k).

A Gatorade Web site for planning and organizing running sport events as Gatorade CCs Rock in Venezuela, consolidating this activity nationwide with 80473 followers on Twitter, 79189 followers on Instagram and 149955 recorded users, together MedianWeb company

A Web application managing customers having the CANTV internet ABA service, of self-manage way, avoiding customer can´t to use ABA internet service nationwide. Reduced troubleshooting for using internet ABA service, in 37% (592k) of 1.6 M users, implementing queries and using PL/SQL Oracle's programming language

A Web application for determining whether a client can get the CANTV internet ABA service nationwide of self-managed, from requirements gathering to solution delivery. Validated the massive load of residential number phones, automated customer attention about they can get the CANTV internet ABA service or not in 100%, decreased required staff for doing this activity in 75%, and updated other related applications of self-managed in 100%.

A Web application for managing control and estimation of internal requirements to be developed within CANTV. Improved management and estimation tracking of requirements in 25%, and tracking requirements in 42%.

A Web Application allowing CANTV to get information about the clients visiting the Corporation’s various offices nationwide, to perform customers surveys, and getting customer satisfaction index. The application contributed to create marketing strategies that increased in 22% more customers (1.718 M of 7.8 M).

A Web application, for Automating document flow system in CANTV Corporation, improving the IT security of this application more than 60% (120 security errors of 200).

A Web application that improved the management and updating requested requirements by each department that depended systems management of CANTV; avoiding the redundancy of request, streamlining company's processes, and improved service quality to customers in 30%, and savings for hiring personnel in 20% nationwide agencies

A Web application allowing users to control shipments, imports and business - related documents, simplifying company and client processes, through Supply chain solutions (Brightstar Supply chain) in 50%, helping creating sales proposals (Brightstar Finance), and customizing customer requirements, from distribution, activation, financing and leasing, to returns, trade-ins and end-of-life.

Reason for leaving the job: the bank was taken over by the Venezuelan government.

The first Cloud application for insurance accounts managing of Zuma Seguros company, in the Salesforce Platform, from installing to deployment and solution delivery. Installed Salesforce CRM (Customer Relationship Management) on Force.com platform, implemented all required modules, creating custom objects, Apex classes, Apex web services connecting with external databases and services, customized standard objects, and triggers for Salesforce CRM software, used the Force.com IDE plug-in on Eclipse platform, and created Web pages in Apex, using Visualforce (an editor on the Force.com platform), CSS, JavaScript and AJAX.

Tax billing system for Tecni-Ciencia Libros library nationwide, through requirements gathering, creating prototype interfaces in Java using the NetBeans 6.1 editor, creating system functions in Java and Oracle9i PL/SQL Programming, and creating icons using Photoshop and Flash; generating savings by 70% (5k) in purchase of digital invoices, improving the availability of various documents for government entities, and reducing the tax audits number for the company in 50%.

A data center for management of customer applications, increasing the company earnings in 30% (3.75k) the first year, in 70% (8.75k) in second year of data center operation, through hosting and support of this applications, and improved the assets protection and information security in the company.

The first Venezuela Movistar simulation for network transmission system, for monitoring various transmissions stations nationwide, through capturing, analyzing, designing, development Web pages in HTML, CSS, JavaScript, JSP, Java, PHP, Photoshop and Flash using the MVC architecture; troubleshooting, technical guidance and training to application users.