Phani Chandra S.

Phani Chandra S.

Lead Technical Project Manager

, India

Experience: 14 Years

Phani Chandra

Lead Technical Project Manager

54124.5 USD / Year

  • Immediate: Available

14 Years

Now you can Instantly Chat with Phani Chandra!

About Me

17+ years of Cross functional Experience across IT Project Management and IT Service Management. Lead a team of 40 members to develop engineering capabilities for the UI and backend to work seamlessly across workflows and configurations. Drive analys...

Show More

Portfolio Projects

Each field’s data mapping was verified, in line with the out of box ITIL process

Contribute

Defined Scope and Schedule, Worked with team to map existing data and Workflows in the new tool, Managed each project gate and helped transition manager in establishing operational support.

Description

Defined Scope and Schedule, Worked with team to map existing data and Workflows in the new tool, Managed each project gate and helped transition manager in establishing operational support.

Show More Show Less

Transition of IT Business Services and Support of Finance and Billing systems

Contribute

Designed a framework for effectively leading the transformation, conducted change management training, designed and managed communications, targeting different hierarchical levels

Description

Transition of IT Business Services and Support of Finance and Billing systems, to a vendor. As part of this effort, designed a framework for effectively leading the transformation, conducted change management training, designed and managed communications, targeting different hierarchical levels, defining SLAs , deciding Operational KPI targets .

Show More Show Less

Contribute

Worked on a project to drive down unresolved cases and case hits by streamlining the process by auditing the case logs and interactions, besides assisting home users in networking and troubleshooting

Description

Worked on a project to drive down unresolved cases and case hits by streamlining the process byauditing the case logs and interactions, besides assisting home users in networking andtroubleshooting to find the root cause of various issues and suggesting solutions to fix the issues.

Show More Show Less

Contribute

Managed the product backlog, prioritized requirements and managed the project lifecycle to successfully setup a bi directional API from Siebel CRM to Service Manager.

Description

Managed the product backlog, prioritized requirements and managed the project lifecycle to successfully setup a bi directional API from Siebel CRM to Service Manager.

Show More Show Less

Description

Cost savings to the tune of 44k USD per year

Show More Show Less

Description

for CA PPM Clarity Application at GE RENEWABLE ENERGY

Show More Show Less

Description

Cost Savings of 78K per annum

Show More Show Less

Description

Cost Savings and Reduction at 60K by repurposing assets

Show More Show Less

Description

Show More Show Less

Description

Show More Show Less

Description

Show More Show Less

Description

Show More Show Less