About Me

Senior Management & Agile Scrum Professional with 18+years of relevant experience into IT Industry, Accountable for end to end projects, products, programs & delivery to global clients,Targeting Mid-Senior-level roles in IT industry. Immediately Avai...grams & delivery to global clients,Targeting Mid-Senior-level roles in IT industry. Immediately Available ACTIVE ROLE CONTRIBUTION SNAPSHOT PROFILE SUMMARY Certified Management professional, flexible and open for different roles in management Experience in Agile scrum, Water fall, Iterative, Transition, Cloud & Infrastructure projects End-to-end project, product, program & delivery to global clients CORE COMPETENCIES Domain Leadership, Business & Product Leadership, Transformation, PM Leadership, Test Leadership, PMO Account Mgt, Client Retention, Relationship & Business alignments, Presales Support, RFPs, Vendor Management, End-end Project, Product, Program & Delivery Management, Change &Transition Mgt,TCOE establishment Talent acquisition, Performance Management, Cross- Functional Supervision, Team Building & Mentoring Delivery – Agile scrum, Water fall, Iterative, Cloud, Infrastructure Management, Knowledge Management COMPANIES ROLE CLIENT LIST [ Capco Ind Pvt Ltd Proj - Prod–Mgr-Agile Scrum HSBC Bank ANZ Bank JPMorgan chase-US SwedBank-Sweden Charles Schwab VNAB-NL Piaggio - Italy, Germany, Great Britain, Croatia, France, NL Wells Fargo ABB BFL Globus Stay Quick Claims Verizon Sprint Nextel-US Four Dots CMIT-Merit Trac Suave engineering-India-Germany-etc Suave Engineering Client Manager Capgemini India Pvt Ltd Client Manager CMIT Solutions Manager-Projects&Delivery Logica Pvt Ltd Test Manager InQuest Technologies Test Lead Verisign Services Senior Software Engineer Mphasis BFL Ltd Associate Systems Engineer ] AWARDS Brand Ambassdor Award of Year 2019 at International IT Conference from Global IT Commune. Client Appreciation for Delivery excellence at CMIT Solutions Silver Award at Logica, a CGI company for exceptional performance on VNAB project Brand Champion-Logica, a CGI company for demonstrating Organizations Values, Beliefs, Culture at work The Leadership Adventures Award-Logica, a CGI company for Leadership Qualities, upholding Org Values Unit Premier League 2011 Participation Certificate issued by Syntillations Club at Logica for Team building SPOT Award at MphasiS, an HP company for outstanding QA achievements for JPMorgan chase/TE Client Appreciation Certificate at MphasiS an HP company for exceptional QA performances Appreciation Award for leading Science & Technology events at Golden Jubilee celebrations of GU-KTK Professional credentials ISO 27001 Banking - PCI Data Security Standards Certified PCI Professional Certified - 2019 Certified Scrum Product Owner - CSPO Certified Scrum Master – CSM - Scrum Alliance- 2018 TFS-Agile Planning Tools ITIL Expert-MALC -2016 MSP Prince2 Practitioner –AXELOS–UK–2015 ICEAL – Essential - Certified Enterprise Architecture Leader (Zach Man framework) - By ICMG – 2016 ISTQB – Foundation Certified – from Indian Testing Board – 2008 Member of Global IT Community – Registered under LMC – India – 2018 Also Panelist. Certified Senior Career Development Facilitator using psychometrics - 2018 AI-ML, Block chain for business from LMC-Global IT Commune –India – 2018 Project Management Professional Training certificate - PMI Master of Science (Computer Sciences), Gulbarga University, Karnataka, India (2001-2003) Corporate social credentials Guinness World Records – Official Certificate of Participation from Guinness world records - 2016 Capgemini world record event 2016 – Appreciation certificate for active participation in Project G ACHIEVEMENT HIGHLIGHTS PREVIOUS Business Client retention Revenue generation Program transformation Process Established COE, Defined, Implemented, streamlined processes for Projects & Delivery Operations, Org Strategy Collaborative partnership Support functions - Talent acquisition, Appraisals, Product Road Map – Innovative features launching, Service Designs. SKILL SET DOMAIN Activities Managed Banking domain – Retail Banking, Global Wallet Banking, Payments & Transactions, Credit card, MDM, Risk & Security, Mortgage, Savings. Equity. End to end Business, Product, Project & Service Delivery Management, Program Mngt, Demand Mngt,Service Design, Forecasting, Proposals, PMO Insurance domain - Health Care Insurance / Co Insurance / Property Casualty – Policies, Agreements, Claims, Settlements, Bookings, Reimbursements. End to end service delivery, Project test management, PMO, Change management etc Travel & Accommodation domain – Domestic, Overseas, Expense, Forex, Visa, Insurance, Interoffice, GDS, Reports, CRM, Sales Force, etc. End-end Account Mngt, Proposals, presales, bidding, Service Delivery, end-end program, product, project, transition & change Mngt, PMO, CRs, SAP Integrations Mobile domain – Channel Subscription, Live alerts delivery, Backend controlling, Tablet applications End to end testing, Test plan, Functional testing, Integration testing, system testing, UAT, production testing Infrastructure domain – Network equipment, Servers, Storage systems, Telephony, Data center Planning, execution, vendor management, Issue tracking, Monitor and control, Closure. Education Domain – e-learning, Chapters, Scoring, Certificate generation, Tablet based exams, system Planning, execution, Defect tracking, Monitor and Control, Closure. Products–TFS, QC, ALM, Clarity, QC, Lighthouse, #Define, Bug Collector Pro, Test Link, Jira, PBN, Source Forge,MPP Managed projects built on Technologies/Architecture - SOA, MVC, 3 tiers Database – Oracle 11g, SQL Server 2008, BIRT Reports, Web Technologies – Java, IIS, ASP.Net, JSP, XML, Spring, Web Logic, Jboss, JBPM Operating Systems – Windows, UNIX Models – Water fall, V, Iterative, Cloud, Agile PROFESSIONAL EXPERIENCE Client Program Manager Using Agile Scrum Capco India Pvt Ltd April 2019 till date Managing & Supporting Change Manager & Business owners for end to end product development, execution & delivery using Agile Scrum – Business Transformation framework etc. Client – HSBC – US – Retail Banking- RBWM team in US Shift Client Manager Suave Engineering – IT Division June 2016 – Mar 2019 Managing end to end software projects/products & delivery to various industry clients Advising & supporting startup companies, handling IT requirements- Infra, Apps, Business & support function Career Development Mentor using scientific psychometrics reports to IT Professionals, Aspiring students Client Manager – Pgm & Delivery Capgemini India Pvt Ltd Mar 2015 – June 2016 Program planning, execution & delivery using Water fall & Agile-Scrum Managing New work orders, Deliverables, Daily client Interaction, project progress & status updates Responsible for Product, RFPs, Demand management, business continuity, understanding business pattern Client relationship for multiple subaccounts, end-to-end service delivery, ensuring effective management of various resources to client requirements, Global practice Initiatives, delivery processes streamlining, compliance, Infra Management & coordination Projects/Client – ANZ - Retail banking, Credit card banking, Risk & Security, MDM for Bank. Client Manager – Pgm & Delivery CMIT Solutions Pvt Ltd- Bangalore Oct 2012 – Jul 2014 Accountable for end to end program, product, project & delivery to clients using water fall & Agile Scrum Managing global client relationship & engagement, handling escalations, Resolving operational issues & concerns Ensuring high quality of delivery & services, effective collaboration in projects, Infrastructure and Migration Developed leadership layer in organization, track record of client retention, driving change, encouraging Innovation Experienced in building high performance teams Established TCOE, designing delivery unit and processes for smooth and successful deliveries Experienced in Managing Webbased application, Cloud, Tablet based apps, data using waterfall & agile Managing Bidding, RFPs, LOI, Initiating new projects, planning, execution, control & closure Supporting in auditing & maintaining multiple program data on a weekly basis Following up with cross functional managers on program meeting agenda, status updates & action closure Client list - ABB India, Wells Fargo, Piaggio – India & global, BFL, Quick claims, Globus Stay, CMIT-Merit Trac. Test Manager Logica Pvt Ltd (A CGI Company)-Bangalore April 2008 to Oct 2012 Managed end to end Testing service delivery using Iterative model Responsible for Project Plan, Metrics, Strategies, UAT planning, Defect tracking, releases, deployment & support Building Manual, Automation, UAT testing teams, tool based Test metrics, weekly status updates to clients Client list - VNAB Insurance, Swed Bank, Senior Test Lead InQuest Technologies – Bangalore June 2006 to March 2008 Led QA & Testing services for various clients, Responsible for Project Test Plans, Test strategies, Functional, Integration, System, UAT Testing Responsible for Test case designs for FT, IT, ST, UAT and execution, Defect tracking & resolution, Supporting functional, non-functional tests (ANTS/PACE Loader) Client list - NBC, ECRI, Verizon etc Senior Software Engineer Verisign Services India Pvt Ltd – Bangalore April 2005 to January 2006 Led QA & Testing service for global client, Responsible for Test plans, Test case design & execution for SIT, UAT, Production testing. Responsible for Test metrics, Defect tracking for SIT, UAT, Production testing Supported Test Automation for Functional, non-functional tests, supported post deployment and Warranty Client list – Sprint-Nextel-US Associate Systems Engineer Mphasis BFL Ltd – Bangalore May 2004 to April 2005 Part of QA & Testing service group for large IT applications, Responsible for Test case documentation & execution and process compliance across SIT & UAT Configured tool-based Test metrics, Defect tracking and resolution dashboard for SIT and UAT phases Client list – JP Morgan Chase Bank, Charles Schwab Software Test Engineer Yare Tech Pvt Ltd – Bangalore June 2003- April 2004 and Jan 2000-June 2001 Part of Testing team collateral retail application Responsible for Test case documentation & execution for functional/integration testing/defect tracking Client list – 7pm9pm Software Programmer Gayathri Technologies – Bellary Nov 1998 to Dec 1999 Part of development team for inventory management application for Responsible for GUI designs, programming Client list – Penna cement