Description: This project involves the development and testing of desktop and web applications (Canvas – consumer faced telesales desktop application, Microsoft Dynamic CRM 365, and all enrollment/reporting applications) used by the agents who sell healthcare/insurance plans. Various features are added every release to enhance the sales to these applications which are designed and tested thoroughly.

Roles & Responsibilities:

Testing Applications in Agile Scrum methodology. Leading a team of 5 members for over 2.5 years by maintaining effective communication. Sustain strategic thinking while understanding Business Requirements and functional specifications of the application before testing. Analyzing the business requirements and estimating the task level efforts and provide the team with a summary of the process. Developing Test scenarios, test cases, and test data based on requirements. Documented test plans, test scenarios, test cases and perform peer review of the teammates. Performing Functional and Regression Testing in Innovate and Creative way to gain the best upshot. Involvement in Test case Execution and Defect Reporting using tools like Squids & qTest and follow up to closure. Do the Root cause analysis of the defect or incidents which are raised in the production environment. Performed the impact analysis of the defect raised or incident raised on the application. Involved in integration testing of CRM, desktop, and web applications. Performed end-to-end testing which comprises front-end, database, and batch run processes. Successfully co-ordinated the Production validation during every release and handling the training/configuration-related incidents of that particular release. Involving in daily scrum meetings and giving the consolidated status of the QA team. Providing process improvements for the application to the clients. Update and review of User manuals, regression suites after every release. Providing walkthrough of different applications within the project team as part of knowledge sharing