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CRM and Billing System Integration solution increases customer satisfaction, delivers value-added services to customers, and improves multi-channel capabilities and effectiveness of marketing solutions in less time. Together, these combine to give you a substantial competitive advantage over other players in the market. Integrated CRM – Customer Relationship Management (CRM) solution is a set of applications that give you information-driven sales, service and marketing. A CRM is built on an open, standards- based architecture that streamlines business processes, improves data quality and allows all your key divisions to draw from the same source of data. With a CRM, your company owns the single best tool for customer success accurate information. There are several modules like Dashboard, Relationship, Contact points, Interaction, Tag Enquiry, Email Interaction, Notes etc.