This project is a centralized online SKEP tool. This tool is designed from perspective of Contact Center Industry standards and complies with PCI standards. This tool is basically for Skills and Knowledge Enhancement Program. Using this tool ‘Coaches’ can decide, set and track the KPIs and Goals for agents. This tool also provides larger level visibility from middle to senior management to top-most management.

This project is a migration project from VB6.0 to .Net2.0. This package deals with Australian Stock Exchange. Here, the advisors can track the client’s portfolio, KYC data as well as place orders for the clients.

This project is an initiative of Ministry of Labour and Employment (MoLE, Govt. of India). This package was developed to enroll Below Poverty Line (BPL) families in order to provide them health insurance of Rs. 30,000. Details of such individuals are captured in this application and same is written on a Smart Card which is further used by these families to make payments for the designed treatments. Authentication of the card is based on Biometric data (Fingerprints) captured for enrolled family members.

The tool accepts data from various systems in the form of Excel file or by querying into a database. These records are then saved into a local database and are processed in such a way that it generated several excel output files at various stages of process. These output files are a kind of reports which are referred by Board of Directors. These reports highlight various figures e.g.: Loans given, Investments, Product Segmentation, etc.

Impact: Manual Process: 1 week (approx).
Automated Process: 30 minutes (approx).