Rahil R.

Rahil R.

VOIP specialist with CCIE Collaboration.

Mumbai , India

Experience: 10 Years

Rahil

Mumbai , India

VOIP specialist with CCIE Collaboration.

25714.3 USD / Year

  • Immediate: Available

10 Years

Now you can Instantly Chat with Rahil!

About Me

More than 10 years’ experience on VOIP and traditional telephony – Cisco, Avaya and Nortel.
● Specialized in Cisco Unified Communications Manager with extensive experience in 
troubleshooting, including detailed Trace Analysis.
...

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Portfolio Projects

Tools Development

Company

Tools Development

Role

Analysts (Non programmer role)

Description

Using python to develop various tools for service restart on UC products..

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Skills

Voip Sip

Tools

Splunk

Nortel (Avaya Blue)

Company

Nortel (Avaya Blue)

Description

    • Configuration of Nortel Networks Passport 7480.
    • Configuration of Nortel PBX-Meridian 81c, 61c.
    • Configuration and Installation of Cards such as FALC, DALC, CONF/TDS
    • Configuration of PRI lines and signaling channel.
    • Configuration of HTDS and BTDS on Nortel Passport.
    • Creation of ACD and CDN.
    • Symposium Id creations and its assignments to contact centre agents.
    • Script changes on Symposium for accurate call routing in Contact Centre environment.
    • Mailbox Set-up (Call-pilot, Meridian Mail).

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Tools

Notepad ++

Avaya (Avaya Red)

Company

Avaya (Avaya Red)

Description

    • Knowledge of Trunks, Media-Gateways, Media-Servers, LSP and ESS.
    • Configuration of new phones and extensions.
    • Configuration of Coverage path for proper call flow.
    • Well Versed with features such as Bridge Appearances, Call-forwarding, Call-pickup, Call-park, Send-calls, Speed dial , Class of Service, Class of Restriction etc.

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Skills

Voip Sip

Tools

Notepad ++

Cisco Unified Communication Manager and Contact Center Express

Company

Cisco Unified Communication Manager and Contact Center Express

Description

    • Determine methods and procedures for solving complex technical issues encompassing hardware, software and networking.
    • Functions technical lead for large customer accounts with multiple concurrent technical issues. Formulate technical action plans for analyzing and resolving end-to-end solutions.
    • Generate clear and concise documentation in the form of case notes, technical tips and white papers.
    • Works on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills.
    • Designing and deploying solutions for dedicated customers

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Skills

VOIP Software

Tools

Notepad ++
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