• Responsibilities:

• Analyzed client’s business requirements and perform due diligence for the BSS Credit card process
• Interacted with Operationteamsto identify andconceptualize automation opportunities.
• Created of story board document explaining different use cases
• Walkthrough ofbusiness scenarios anduse casesto stakeholders includingtechnology partners.
• Createdfunctional process anddata flow diagramincludingvalidation rulesdefinitions
• Responsible fortesting strategy review and sign off.
• Responsible for coordinating UATlogistics as well as seeking business sign offs
• Responsible for creating release note for given release.

• Accomplishments:

• Identified 3 hrs of non-value added time and proposed digitized solution that resulted into 80% automation of credit card fraud investigation processes.
• Helped project manager in setting up the infrastructure for development by timely follow-ups with different team across the locations.
• Completed all the complex use cases on time which helped team to finish the design and development within the stipulated timelines.

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Responsibilities:

• Analyze business requirements through document analysis, interview and workflow analysis.
• Working directly with Product owners, external stakeholders and Operations team to elicit their feedback on all new requirements.
• Leading a team of junior Business Analysts; promoting a strong culture of standard Business Analysis processes.
• Creation of FRD, RTM, Request Doc based on the solution identified for the requirement.
• Create Interface Control Document defining field mapping and validation rules involving different payment formats like SWIFT ,ISO 8583 , ISO 20022.
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
• Conduct BRD/FSD walkthrough with client/stakeholders and get document signed off.
• Responsible for governing the production release readiness for planned production changes.
• Responsible for communicating with all the partners for major releases, roll out, COB dry run
• Working as Process Quality Auditor for the project for monthly audits.
• Project tracking using Agile methodologies.

Accomplishments:

• Established high-performing development team to support critical business transformations; utilized junior resources and established cost savings worth 30%.
• Enforced a culture of strict adherence to governance standards & controls, thereby helping achieve Green status (no NCR) in monthly audits.
• Successfully managed large scale upgrade projects catering to 50 global partner applications.
• Awarded with ‘Live Wire’ award and ‘spot award’ for best performance for two quarters.
• Achieved highest rating ‘Distinguished performance’ for the first rating cycle 2017-18.

• Responsibilities:

• Analyzed user requirements, performed impact analysis and generated system requirements documents.
• Supervised quality and completeness of System Use Cases/ BRDs.
• Collaborated with the project team in solution development and implementation; presented the business solution to the client.
• Created and reviewed functional test cases and audited the functionality on the quality of deliverables at intervals.
• Co-ordinate the preparation of manuals and training materials.
• Actively participated in data modeling and business modeling.

• Accomplishments:

• Increased the performance of database procedures for extracting data from disparate sources by removing hard coded date values.
• Improved exception handling mechanism by including email alerts to support teams and introducing audit log tables for monitoring and tracking purpose.

• Responsibilities:

• Facilitated JointApplicationDevelopment (JAD)sessionswith subject matter expertstoaccelerate SLDC and value delivery.
• Analyzed existing as-is process documentation (SOPs) and performed process mapping for target operating model.
• Conducted business requirements walkthrough involving all stakeholders.
• Created High Level Design path accommodating various source systems, process flow ,mapping logic and delivery mechanism
• Performed data sourcing in terms of identifying and mapping all businessdata elementsexhaustively.
• Provided technical support for datawarehouse operations in terms of trouble shooting issues with Informatica components.
• Additionally shouldered responsibility on drafting of test strategy and test plans with agreement on KPIson UAT.

Accomplishments:

Partnered with developers to automate manual processes, saving time and money while decreasing errors. Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of ICDP application for Small Business account management. Proactively investigate database query log data to find opportunities to improve performance in OLAP and OLTP queries executing against the database

• Responsible in configuring SAP Outbound Inbound parameters for establishing B2B connection with webMethods with aid of Flat file, FTP, Trading Network and Broker.
• Responsible for operational support, incidents and problems solving using Remedy ticket tool.
• Developed numerous interfaces between the Business Group and Third Parties using trading network.
• Studied client business rather quickly along with the complex IT architecture.
• Implemented Improvements and enhancements to the system.
• Interaction with the client, Business Groups to understand business requirements and translate requirements into Project Design, Development, unit and system testing and successfully implementing code in production.
• Responsible for production migration using Remedy ticket tool.
• Worked on webMethods DSP to create customized web page as per client requirement.

Responsible for providing testing support for the integration on different EAI environment

• Designed and Developed User Interface screens and ESB components in the initial phase.
• Worked on web services connectors.
• Worked on CAF( Composite Application Framework) involving development of user screens .
• Written java code to customized buttons in user screen in GUI.
• Created functional code review sheet and conducted review for the developed portal screens.
• Quality Assurance of deliverable by preparing and implementing exhaustive test plans using Quality Center
• Proficiently handled configuration management activities
• Risk management from IT delivery perspective.
• Responsible for creation of release management plan.

• Project scheduling and Project management activities for the team size of 4.
• Communication with client and other vendors for the requirement analysis and testing
• Documenting analysis, design and build as well as creating test plans, providing test results and migration document modified.
• Enhancement/modification of the existing system
• Providing support during SIT and UAT on different EAI environment
• Ensured defined Service Level Agreements were complied with.
• Development on webMethods 6.5 for SAP adapters and of integrations to transfer data between SAP and MQ Series.
• Creation of test plans, test results and migration document.
• Seamless co-ordination with different application teams and vendors teams during different phases of the project