+1 (415) 644 5123
+44 1253 335595
+91 9875 492266
Vinay venkata ram sharma
Stockholm
,
Sweden
Certified scrum Master with 10+ years of experience in Agile and ITIL Service delivery.
180000 USD / Year
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Start Date / Notice Period end date: 2020-02-05
10 Years
About Me
- SDLC using Agile
- Scrum Sprints/Planning/review
- Project Delivery Management
- Team/People Management
- Jira/ Kanban
- ITIL Service Management
- Transition Management
- SLA/KPI Manag...
- ITIL Service Management
- Transition Management
- SLA/KPI Management
- Incident/Problem Management
- Change / Risk Management
- Root Cause Analysis
- Business Process Improvement
- Continual service Improvement
- Process Document Designing
- Customer Service Management
- Vendor / Supplier Management
- Remedy/SNOW tools
Skills
Positions
Portfolio Projects
Description
- As Part of “Scrum of Scrums” implement Sprint Planning, Grooming, review, Demo, Release, and Retrospective.
- Enhance operational efficiency by implementing Agile methodology.
- Organize and facilitate all Projects Steering Committee meetings (Daily Scrum meeting/ Weekly/Monthly)
- Manage Agile Feature tasks and subtasks, Facilitate to clear impediments
- Generate Reports and burn down charts of Project and share with team and leadership
Description
- Implementation of Project using SaFe approach/methodology
- As Part of “Scrum of Scrums” implement Sprint Planning, Grooming, review, Demo, Release, and Retrospective.
- Oversee all facets of project lifecycle and coordinate with teams of Risk Management, Release Management, Change Management and Incident management
- Manage Agile Feature tasks and subtasks, Facilitate to clear impediments
- Oversee all Project Features are implemented using Devops Automation
- Manage team of Developers, Testers
Description
- Defined project objectives by studying business functions and documented the project scope
- Collaborated with various support teams pertaining to planning & transitioning processes
- Identified potential risks in projects and developed mitigation plans
- Participated in external audits to identify areas of improvement; managed various process improvement initiatives in coordination with process owner
Description
- Functioned as SPOC for all client calls and meetings
- Rendered hardware support for desktops, laptops & printers, and software support for various operating systems and other third party applications
- Guided team members in effectively maintaining SLAs, KPIs, IPAPD on a daily basis
- Developed training curriculum based on identified training needs
- Implemented industry best practice and process improvement initiatives aimed at enhancing operational efficiency
Verifications
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Profile Verified
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Phone Verified
Preferred Language
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English - Fluent
Available Timezones
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