Responsibilities:

Client: United States Veterans Affairs Administration

• Lead Tester on two Microsoft Dynamics 365 CRM-Unified Service Desk (USD) ( projects: (1) Educational Call Center (ECC - Educational benefits for Veteran and beneficiaries) and (2) Telepath Management Platform (TMP- Telemedicine for Veterans) linked to the Veterans Information Systems and Technology Architecture (VISTA)
• Tested Microsoft Dynamics 365 CRM-Unified Service Desk (USD in Microsoft Azure: Microsoft Azure Government (MAG)
• Participated in daily Agile Scrum standup meetings, stating what I accomplished the day before for each project and what I plan to accomplish currently
• When developer in Rational CM assigned “Read for Review” status in Rational CM, I review the defects in this status and then generated the test scripts for the given defects
• Defects were tested in INT, QA, Pre-Prod and Prod environments
• Used Rational tool set: QM, CM, RTC (wrote Test Plans./Test Cases/Test Scripts per release based on user story requirements)
• Used IBM Rational Configuration Management tool as version control source
• Agile Environment: Daily Stand up Scrum meetings ( what was done/completed yesterday, what will be worked on today
• Participated in bi-weekly or quarterly Sprint releases of the application
• Meetings with business analyst (wireframes, etc) and developers to decide how to new integrate new functionality and its workflows and integration with existing applications. Getting visual assessment of how integration and where it would be introduced to the applications
• Meeting with client for grooming of new functionality: how the client wanted new application function to work
• User Acceptance Test (UAT) Coordinator for application releases:

Responsibilities:

Client: United States Veterans Affairs Administration

• Lead Tester on Research Administrative Management System (RAMS) project, Lead Tester on Veterans Administration’s Elimination of Veteran Homelessness (EVH)
• Write test plans for the manual and automated pieces of the project based on requirements and design documents for each
• Manually write test scripts and test cases into IBM Rational QM
• User Acceptance Testing (UAT) coordination for each release of the software application
• Responsible for testing the product on mobile, desktop and surface device, Use test plan templates provided by client
• Debug issues by analyzing products usage logs and telemetry and fiddler data, Defect reporting and defect tracking using VSTS.
• Creating reports to get the necessary data and metrics about key applications and transactions that show overall health and direction of the application. conduct backend testing using SQL queries to validate data for database.
• Responsible for creating business quotes and orders using Microsoft Dynamics CR
• Write test cases for the manual and automated pieces of the project based on Business requirements analysis and design documents for each release
• Upload manual test cases to Rational QM with Word Import utility tool plus configuration file
• Participate in daily Standup Meetings for weekly progress status ( project releases are Sprint releases)
• Responsible for following deliverables : Master Test Plan, User Acceptance Plan with test cases included, Test Evaluation Document, Defect Spread sheet and 508 (handicapped) certification for each release

Responsibilities:

Client: Standard & Poor New York City

• Developed test plan for client product Work Flow Manager (WFM) and Security ID (ASID and EASID) - C
• Developed Test Plans (Test Protocols) using business specification documents, executing test cases and test data in Agile/Scrum environment
• Responsible for conducting Smoke Testing after new build deployment

Client: Thomson Reuters – Pennsylvania – Tested remote from Virtusa office

• Participated in Agile standup meetings (via conference calls) to monitor team progress
• In addition to role as senior manual qa lead, initially assume a business analyst role to assist developers on the project and initiated requirements gathering process with the client
• Generated test scripts based on user stories and client’s requirements documents in addition to Ad hoc testing
• Verified functionality of client application with manual test iterations

Logged defects upon discovery in Keystone version control tool for developer

Responsibilities:

At CMA Office:

• Authored test scripts (and conduct manual testing) for CMA Consulting Leave and Accrual Tracking System (LATSnet). This is CMA Consulting proprietary .NET software that they sell to New York State agencies
• Manually tested functionality after.NET migration, Generated defects in PVCS Tracker

Client: New York State Office of Disability and Temporary Assistance (ODTA), Albany, NY

• Verify business requirements are specified within application modules via GUI display
• Generated application Release structure listing in Mercury Quality Center (Test Director) for new application releases
• Update application sections to new business requirements and tested integration
• Responsible for manual testing selected modules within the ASSETS (Automated State Support Enforcement Tracking System) application in addition to Ad hoc testing
• Validate GUI input via database queries using SQL Navigator in J2EE environment
• Wrote test scripts in Mercury Quality Center (Test Director) for modules in the application
• Conduct manual testing in Mercury Quality Center (Test Director Test Lab)
• Generate defects using Mercury Quality Center (Test Director Test Lab)
• Generate modular automated tests using Mercury Interactive QTP
• Run existing modular automated tests using Mercury Interactive QTP for regression tests
• Case ID testing by SQL queries to confirm data elements in case id(s) exist before purge in Legacy system and after case id(s)migrated via database conversion to Oracle 10G database, Utilization of Requisite Pro to store business specification documents-Conducted requirements gathering for new functionality
• Participated in peer reviews of new functionality-Worked with developers and business analysts to resolve field production issues incurred by internal users

Environment: .NET, J2EE, HP Quality Center, HP QTP, Oracle database 11g, Legacy Systems