We're customer create a service now tickets for issues of VMware.

Creating Virtual machine on user laptop or desktops.

Decomposition the Virtual machine.

Troubleshooting the virtual machine.

Provide resolution for customer issues.

Used to create new user ids on Active Directory.

Provide the application access.

Provide users details like passwords, user IDs, Bitlocker key, creating backups, Lock and unlock the users account.

Providing Ips to new laptops and desktops.

Worked on group policies.