Ankan M.

Ankan M.

Business Analyst | Salesforce functional Admin | Oracle Sales Cloud admin

Kolkata , India

Experience: 6 Years

Ankan

Kolkata , India

Business Analyst | Salesforce functional Admin | Oracle Sales Cloud admin

9721.06 USD / Year

  • Notice Period: 60 Days

6 Years

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About Me

  • Expertise in SAP R/3 in Sales & Distribution (SD) - Sales Order Processing (OTC), master data
  • configuration, Availability Checking, Pricing, Contracts & Rebate agreements
  •  Discussion with key stakeholders for identifyin...
  •  Discussion with key stakeholders for identifying and documenting business and master data
  • requirements
  •  Assist client with business process documentation, including training and testing materials.
  • Participated in knowledge transfer, training, and testing sessions with client
  •  Document processes using software tool created for SAP R/3 projects
  •  Co-ordination with team
  •  Excellent team-player of system implementation, open to new ideas and concepts, self-motivated,
  • able to work under pressure and delivery timely and quality results, and able to communicate
  • effectively at different levels.
  •  Excellent communication and interpersonal skills, involved in interacting with core team, dealing with
  • end-users in conducting workshops, documenting specifications
  •  Manage end to end online business for UK, Ireland with respect to CRM
  •  Engage and coordinate with global team with the launch of new CRM
  •  Process report requests of US, EMEA that is based on Oracle BI reporting
  •  Analyze client’s business requirements and processes through document analysis, interviews and
  • workflow analysis
  •  Identify and reconcile errors in client data to ensure accurate business requirements

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Portfolio Projects

Email automation

Company

Email automation

Description

Every week client needs a list of accounts that are not contacted by the sales team. That list is sent to office heads every week. My job was to make a automated file based on certain criteria that is extracted from database before sending via outlook.

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Tools

Excel Macro

Report automation

Company

Report automation

Description

Every week client needs a report that shows an overview of sales by the sales team based on regions and products. My job was to automate the file which is extracted from database before uploading to sharepoint.

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Tools

Excel sheets

Case tracker automation

Company

Case tracker automation

Description

Team works on cases submited by marketing, sales team. This is wide range of selection on a glbal scale. Assigning cases to diferent team is a challnege and time consuming. My job was to make automated excel file based on certain criteria.

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Tools

Excel Macro

Building Salesforce reports

Company

Building Salesforce reports

Description

My job is build salesforce reports for diffrent teams and individuals based on their requiremnts.

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Skills

Salesforce