Executed disaster recovery exercise as Project Manager by directing staff of around 40 technicians through the technical recovery process. • Conducted weekly review meetings with technical teams and client to ensure all the teams understand their scope of work. • Maintained the risk and issues tracker and highlight the risks to the client and mitigated it before the DR test. • Discussed past lesson learned with the technical resources and ensured the teams are aware of the issues faced in the past years. • Ensured to update the DR plan, communication plan, Technical Recovery plan and ensured to take approval before the DR test. • Manage to plan and execute the DR test successfully without any issues and submitted the DR summary report to the client.

Handled testing scenarios in SAP and BP Open tool before Go-live of the project. ● Gathered information’s regarding the Challenging Customers and their concept of clearing the payments. ● Worked on Live Project without any training on the processing of payments. ● Prepared remittance advice of the sensitive customer’s payments.

Downloading the Bank statements from Citrix, Citi Bank & other Banking Applications. ● Uploading the Bank statements in SAP FI1 and allocating the payments received on the bank statements on a daily basis from different customer all over the world. ● Plan, direct, coordinate and perform daily operations relating to Accounts Receivable, to successfully fulfill quality requirements within the turnaround time and to meet the Service Level Agreements. ● Generating Unapplied, Unknown and advance reports and sending across to collections.

Annually coordinated disaster recovery exercise as Project Manager by directing staff of around 40 technicians through the technical recovery process. Ensuring all associated tasks were identified and executed within the designated timeframe.  Hard deadline of just a month to plan for the Disaster Recovery exercise for Client’s critical business applications.  Scheduled and conducted weekly review meetings with technical teams and client to ensure all the teams understand their scope of work.  Prepared RACI, Disaster Recovery presentations to discuss on the phase of the project with the client and provided weekly status report to the client  Maintained the risk and issues tracker and highlight the risks to the client and mitigated it before the DR test.  Discussed past lesson learned with the technical resources and ensured the teams are aware of the issues faced in the past years.  Ensured to update the DR plan, communication plan,Technical Recovery plan and ensured to take approval before the DR test.  Manage to plan and execute the DR test successfully without any issues and submitted the DR summary report to the client and got it approved.