Komal N.

Komal N.

Business Analyst expertise in regulatory, migration, BAU enhancement, product implementation

London , United Kingdom

Experience: 15 Years

Komal

London , United Kingdom

Business Analyst expertise in regulatory, migration, BAU enhancement, product implementation

90000 USD / Year

  • Immediate: Available

15 Years

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About Me

Business Analyst in IT and financial services industries with 15 years of experience; expertise in regulatory, migration, BAU enhancement, product implementation along with go-live assistance in banking, insurance and consumer lending domains. Tec...

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Portfolio Projects

Description

  • Requirement analysis & elicitation, writing and validation of acceptance criteria scenarios using BDD/ TDD tools like Jira, work extensively with product stakeholders to finalize and sign-off the requirements, perform e2e testing, UAT and live proving
  • Work on enhancement of end to end customer/ analyst document management and account opening journey
  • Prepare functional diagrams and training pack for analysts (customer facing) using power point/ Visio
  • Translate requirements into epics, user stories, workflow/ process diagrams
  • Participate/ conduct daily stand-ups, retrospective, planning meetings and walkthroughs with the scrum team
  • Prepare design wireframe mockups and perform gap analysis and workshops to finalize the mock up screens
  • Contributed to customer communication strategy for business banking welcome email, thank you emails templates
  • Ensure all the eOBAO links for business charges, business terms & conditions, interest rates, privacy etc. appearing in customer journey while account opening are regulatory compliant, up and running in accordance with product, digital, privacy and marketing teams.
  • Submit change requests and user feedbacks via work reception request to get requirements added into the backlog

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Description

  • E2E ownership of project- Impact assessments, requirement analysis & elicitation, writing and validation of acceptance criteria scenarios using BDD/TDD tools like Rally, Cucumber/ Selenium, worked extensively with senior stakeholders and product owner to finalize and sign-off the requirements via document analysis, gap analysis and workshops, functional and business documentation in confluence, perform/ support UAT and live proving
  • Support Solution Designer and architects for HLD and LLD technical documents creation and end to end customer journey flows, business architectures and functional diagrams using Microsoft Visio/ power point
  • Development of new Target Operating Model (ToM) for user role profiles
  • Facilitate Risk Assessment Workshops to define RAIDS and priority scores
  • Develop business solutions through business process modelling using BPMN, MoSCoW, Visio tools producing the “As-IsTo-Be” process, prioritization and design of bridging process for proof of concepts (PoC)
  • Translate stakeholder requirements into epics, use cases, user stories, workflow/ process diagrams
  • Participate/ conduct daily stand-ups, retrospective, planning meetings and walkthroughs with the scrum team
  • Data analysis from multiple sources using SQL queries to provide business insights for LGD models, DG and PD values
  • Continuous data assessment for process improvement by verifying of staging tables/ UI application tables (SIPOC)
  • Good experience in ETL DWH testing of regulatory reporting tools using cognos reports and MS excel
  • Effectively collaborate for the PISPs requirements to allow non-bank entities to utilize SWIFT MT101 ‘Request for Transfer’ service and for AISPs requirements to allow non-bank entities to utilize SWIFT MT940/MT942 messages to exchange balance and transactional data between banks on behalf of their respective clients
  • Work comprehensively on end to end flow of different payment processing methods like Faster Payment Services (FPS), Barclays International Payment Services (BIPS), Clearing House Automated Payment System (CHAPS), Third party BACS, Standing Orders and Direct Debits and ensure all types of inward and outward payments are accepted
  • Perform gap analysis and workshops with the business to finalize the mock up screens
  • Support functional and e2e testing in JIRA and agile central Rally
  • Support the implementation plan preparation through change management planning.
  • Assist in resolving issues post implementation and track status of program deliverables and milestones
  • Liaise with senior stakeholders for outputs templates sent to sanctions and operations team
  • Created various pricing cases with various client categories for thorough pricing results during test case reviews
  • Proficient with business to submit user feedback, change request and problem record templates to IT
  • Worked on the migration and transformation of multiple data sources into single pricing and analytical tool
  • Data mapping specifications and liaise with documentation teams CMOD and CloudIT for requirements related to storage of letters and uploading of important documents of consumer
  • Liaise with RR Donnelley for letter requirements related to new letters, change in existing letters and printing of letters

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Description

  • Impact analysis, requirement analysis & elicitation, writing acceptance criteria scenarios, functional and business documentation, worked extensively with senior stakeholders to finalize and sign-off the requirements
  • Define backlogs and sprints for better collaboration within scrum teams
  • Conduct workshops with senior stakeholders to prepare mock-ups for SoF and FID documents
  • Work closely with GPP, HV, MassPay and BACS payments team for defining different payment service fee categories
  • Conduct functional testing for R85 forms to validate bank interest received was gross instead of net
  • Create end to end customer journey flows and architecture diagrams using Microsoft Visio for the main services linked to the payment accounts
  • Support the preparatory work for live proving and engage with business stakeholders until release sign-off is provided
  • Creation of data dictionary by defining data elements and values
  • Worked on tableau for fetching reference data. Creation of Knowledge Transition and user training documents on SharePoint

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Description

  • Impact assessments, requirement analysis & elicitation, writing and validation of acceptance criteria scenarios using BDD/TDD tool cucumber, functional and business documentation in conjunction with business, worked extensively with senior stakeholders to finalize and sign-off the requirements
  • Good experience in testing of web based desktop and mobile applications.
  • Worked with payments teams to ensure all types of inward and outward payments are accepted and processed

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