About Me

 Experienced in practical implementation of ERP with a detailed project plan.

 Well versed in managing meetings with business owners, IT development staff and conducting demonstrations of 

the products.

 Excellent... IT development staff and conducting demonstrations of 

the products.

 Excellent interpersonal skills with problem-solving, logical thinking and analytical abilities. 

 Well-versed in requirement documentations, design documentations etc. 

 Excel in project leadership roles – managing/coordinating complex projects involving enhancements to existing 

product platforms and to attend review meetings with the stakeholders or business owners.

 Out of the box thinker with proven records of establishing processes, SOPs, streamlining workflow and creating a 

team work environment to enhance productivity.

 Mapping client’s requirements and coordinating, developing and implementing processes at client location.

 Monitoring the overall functioning of the processes, identifying improvement areas and implementing adequate 

measures to maximize the customer satisfaction level.

 Buildings and technological risks within the business.

 Implementing ERP with a project plan.

 Proficient in Microsoft Office.

 Assisting in the critical decision-making process.

 Building and maintaining relationships with key Stakeholders.

 Strategic planning to enhance productivity and to manage the situations. 

 Conducting technical product demonstration and closing the sales leads in the high level meetings with the 

stakeholders or business owners. 

 Acting as a liaison between business and IT groups.

 Assessing the customer feedback, evaluating the area of improvements and providing critical feedback to the 

associates on improvements and achieving higher customer satisfaction level.

 Assisting HR in technical recruitment.

 Resource planning and handling the team.