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About Me
Knowledgable and Experienced in global Application support environment Experienced in INFOR Cloudsuite Enterprise Resource Planning (ERP) Experienced in Retail support environment (Safeway POS applicationns) Experienced in Business Analysis / Workflo...
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Description
I was part of the team that converted our catalogs to the ServiceNow platform; We utilized the SCRUM Methodology where it involved a Scrum Master who is assigned to distribute the enhancements to the different developers. We at Safeway use different modules in our platform. These are the modules that were assigned to me during the project. Service Catalog module Knowledgebase module Incident module Change module Configuration Item Maintenance Module HR Case Module
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I was able to create a tool for our team that utilizes Javascript and DOS for executing script commands to run executable DOS files across our fuel stations for deployment purposes.